BMW of Catonsville - Service Center

As usual Brittany is on the job! Very professional and knowledgeable I appreciate the communication about the status of my service being done. Thanks again! AP3 knowledgeable I appreciate the communication about the status of my service being done. Thanks again! AP3 More

Brilliant service, perfect dealership and staff. Cant Brilliant service, perfect dealership and staff. Cant recommend enough!! Rick always goes out of his way to make sure i get the best parts for my Brilliant service, perfect dealership and staff. Cant recommend enough!! Rick always goes out of his way to make sure i get the best parts for my car, and makes sure i get home safe and back to pick up the vehicle. Thank you Ricky! More

Jamie was awesome like always. She always texting me back quick if I have have any problems. I would always buy a car here with Jamie doing my service. quick if I have have any problems. I would always buy a car here with Jamie doing my service. More

I highly recommend BMW of Catonsville for servicing any BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my serv BMW. My car is an older model that I plan to keep and it gets all the care and concern that the late model cars get. Service is top notch and my service advisor Keon Tobin is very responsive and professional. I never have to wonder about the progress of a repair. I love my car, and BMW of Catonsville takes care of my car like I do! More

The service received on January 21, 2021 was awesome! From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were ex From the time the appointment was made to the end of service. The customer service representative Keon Tobin and the master service tech Fred were extremely courteous, thorough and efficient. It was the first time my car was serviced at BMW of Catonsville and I will definitely be returning for future appointments. More

Great customer service the staff is very knowledgeable. I was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. was in and out the service was fast. I live in Virginia I stop in on my way home from visiting family. More

I always have a excellent service experience when bringing my vehicle into service. I highly recommend Brittany. She is very responsive when I have questions. Thank you for the professionalism. bringing my vehicle into service. I highly recommend Brittany. She is very responsive when I have questions. Thank you for the professionalism. More

Jamie Brenneman was extremely pleasant to work with helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job helping me schedule a prepurchase inspection. She was very helpful and informative about the process. Awesome Job More

I was extremely pleased with the service and professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I professionalism! Jamie was patient and delivered great customer service! She answered all my questions and explained all the technical things that I honestly have no idea about. I felt very comfortable and she walked me through the whole process. Great service! More

Neil Taylor is an outstanding service representative! He deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. deserves 5 stars! He has been my rep for many years; he is very knowledgeable, reliable, and courteous. More