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BMW of Catonsville - Service Center
Baltimore, MD
421 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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421 Reviews of BMW of Catonsville - Service Center
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May 27, 2021
Went in for routine maintenance and some other things needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!! needed to be remedied. Brittany jumped right on it and kept me informed every step. Talked to me about my options! She’s the best!! More
by lovety99
Employees Worked With
May 26, 2021
I always work with Brittany Hill. She’s super friendly and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process. and knowledgeable about the work I need done to my car. She also keeps me updated throughout the process. More
by tporter0611
Employees Worked With
May 15, 2021
The staff is professional and courteous.Keon does an The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any ad The staff is professional and courteous. Keon does an excellent job in explaining the services being performed and will inform me if there are any additional items that need to be performed. More
by Monique
Employees Worked With
April 26, 2021
I have purchased multiple cars from Ben and he is always a pleasure to work with. He has always been professional, efficient and straight forward. a pleasure to work with. He has always been professional, efficient and straight forward. More
by Kn
April 24, 2021
Fantastic service, clear communication, and flexibility with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. with every visit. Very personable staff and the service is quick and reliable. A major step above BMW Towson. More
by donald joseph smith
Employees Worked With
April 22, 2021
On a Thursday evening I reached out to my Service Advisor, Brittany Hill, and explained I needed new tires by Friday evening. Brittany was able to locate/ mount the tires the same day. Amazing servic Advisor, Brittany Hill, and explained I needed new tires by Friday evening. Brittany was able to locate/ mount the tires the same day. Amazing service from her and the Team. More
by harper
Employees Worked With
April 22, 2021
I just want to express my gratitude and appreciation to all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all yo all team member at BWI Catonsville, but mostly to Keon, has always been able to listen and informed me all step of the way. Keon thank you for all your good customer service. You rock More
by Pmnzavas128
Employees Worked With
April 22, 2021
I just wanna thank the great team at bmw of Catonsville for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very h for all there great service.As soon as i walked in the door i was greeted by a great team of advisors. Brittany,Neil,Keon,Jamie and Ricky were very helpful and great customer service was provided by all five of this amazing team.i brought in my 2021 x5 and my 2014 328 this time.Also the smile i was greeted with could be seen under the mask that everyone had on.Very happy with how clean the areas are and how every one taking the Covid issues serious and professional.i just want to thank this amazing team for everything they did!!! More
by Gencoupe345
April 21, 2021
It’s always a pleasure getting my vehicle serviced at BMW in Catonsville. The service is always efficient and effective. The Staff are welcoming and always willing to help. in Catonsville. The service is always efficient and effective. The Staff are welcoming and always willing to help. More
by Mking0701
Employees Worked With
April 15, 2021
Great customer service!!! The service department always supply my vehicle with what Is needed. They’re always willing to work with you on the price of your repairs, and the time that your vehicle will be d supply my vehicle with what Is needed. They’re always willing to work with you on the price of your repairs, and the time that your vehicle will be done, More
by Cheryl
Employees Worked With
