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BMW of Catonsville
Catonsville, MD
2,489 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,489 reviews
August 17, 2014
Great Experience BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerv BMW of Catonsville offered a stress free environment to purchase a new car. Everyone there was friendly and very helpful. Of course there is some nerves that come into play when buying a new car, but Benn Edwards helped us out every step of the way. Benn was very knowledgeable and very patient while helping me pick out my dream car. He is very friendly and a very good salesman. Highly recommend Benn for customers looking for a BMW. He is awesome!! Thank you BMW of Catonsville More
by zach.harber.9
Employees Worked With
August 10, 2014
Stress free buying experience Buying our first bimmer was nerve wracking. But Joe made us feel at home and Larry sealed the deal for us, literally. We got the model and the upgrad Buying our first bimmer was nerve wracking. But Joe made us feel at home and Larry sealed the deal for us, literally. We got the model and the upgrades that we want at the price lower than the other dealership we went at first. Joe has been really nice in dealing with all the necessary paperworks for our trade. More
by bingat101
Employees Worked With
Larry Cash
August 07, 2014
Exceptional buying experience I search the internet and other dealers looking for a mineral silver x3 and finally found one at Catonsville BMW. I was really excited to find the c I search the internet and other dealers looking for a mineral silver x3 and finally found one at Catonsville BMW. I was really excited to find the car that I wanted with the features I wanted.. This is my third car that I purchase at this dealer ship and I have been veey satisfied. I highly recommend Catonsville BMW to purchase a car. More
by Godchild
Employees Worked With
Ben, Jeff Beck, Cindy Hahn
August 04, 2014
Excellent Sales Person From the moment I steeped into their office until i'm done buying the vehicle, the only guy with whom I was in contact was Tom Eaton. His service was From the moment I steeped into their office until i'm done buying the vehicle, the only guy with whom I was in contact was Tom Eaton. His service was excellent. The quick responses that he gave when I shoot him questions made me finally stick with BMW of Catonsville. More
by kondal reddy
Employees Worked With
Tom Eaton
July 30, 2014
Great buying experience Took delivery of a new 328i last week. Jeff Beck did a stellar job locating a vehicle that met my "must have" list, and getting it from the port to th Took delivery of a new 328i last week. Jeff Beck did a stellar job locating a vehicle that met my "must have" list, and getting it from the port to the dealership quickly. Chris Allen in finance was also great to work with -- super nice guy and no hard sells. When I took delivery, Justin, the BMW Genius, did a thorough job of showing me every feature of the car. All told, it was a stellar car buying experience. I also appreciate the fact that Jeff took time to order accessories for me a week after the deal was done. More
by jonaselm
Employees Worked With
Chris Allen, Jeff Beck
July 18, 2014
Great Customer Service Neil is great! Every time I need something he is there ready to respond. I refer people to this dealership every time I have a chance. Neil is great! Every time I need something he is there ready to respond. I refer people to this dealership every time I have a chance. More
by jrafter84
Employees Worked With
July 10, 2014
Pleasure dealing with friendly individuals. Staff make a huge difference in how a dealership relates to prospective buyers as opposed to those that have their rear ends up in the air. It has be Staff make a huge difference in how a dealership relates to prospective buyers as opposed to those that have their rear ends up in the air. It has been a pleasure dealing with this dealership. I don't doubt it will continue to be my dealership of choice. More
by ron18666
June 30, 2014
Outstanding Service without negative pressure Great service by Jeff Beck, from whom we bought our X1. He was kind, knowledgeable and very helpful. Need to mention the great work by Justin Allen Great service by Jeff Beck, from whom we bought our X1. He was kind, knowledgeable and very helpful. Need to mention the great work by Justin Allen in explaining the technical details of the BMW X1. Jeff Beck and Justin Allen ofference the unconditional assistance and showed that they really care about the customers' needs. We are convinced that we have bought an exceptional car and received exceptional service. More
by BOBPENN23
Employees Worked With
Justin Allen, Larry Cash, Jeff Beck
June 20, 2014
BMW Dealership He helped us look for the model or type of car. And the color of car that were looking for. he is friendly and most of all very approachable. He helped us look for the model or type of car. And the color of car that were looking for. he is friendly and most of all very approachable. More
by jsalarda1
Employees Worked With
Ralph DiMarzo, Ralph DiMarzo
June 19, 2014
Great Customer Service!! Crazy story, okay here it goes… Russell BMW and Volkswagen are all in the same vicinity (Catonsville). I was trying to get a battery for my car (J Crazy story, okay here it goes… Russell BMW and Volkswagen are all in the same vicinity (Catonsville). I was trying to get a battery for my car (Jetta) key, and I somehow ended up at the BMW lot. Once I pulled up, I realized that I was at BMW, so I asked a group of salesman “Where is Volkswagen?” One guy in particular (Joe Rivera) says, it’s across the lot. Then he begins to ask me why I don’t have a BMW? My response is, “I CANNOT afford a BMW!” Joe tried to convince me that I can afford one. Come to find out he was absolutely right! Almost a week later I ended up buying a 1 series BMW w/ red leather (the most awesome car). I told him exactly what I was trying to do, and he helped me reach that goal. Joe Rivera is very personable and he made me feel so comfortable. If you ever go this dealership, make sure you ask for him-You won’t be disappointed. I’m not saying that Joe can work magic, but if you do your part, then he’ll do his. Cheers! Christina G. More
by ChristinaG1
