BMW of Cape Cod, A Premier Company
Hyannis, MA
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Another great experience at BMW of Cape Cod It was time for a new car and once again I worked with James to find what worked for me. He listened to what was most important and shared options wit It was time for a new car and once again I worked with James to find what worked for me. He listened to what was most important and shared options with no sales pressure. After a couple of test drives the decision was made and the rest of the process went flawlessly. The entire team took the time to show me all of the options to make sure I was comfortable in my new car. This is the third car I purchased with James and it's always a pleasure. Thank you! More
Great experience! I had a fantastic experience when buying my new car! Tim was excellent, easy to talk to, and I felt like he actuallly listed to me. I’m sorry I cannot I had a fantastic experience when buying my new car! Tim was excellent, easy to talk to, and I felt like he actuallly listed to me. I’m sorry I cannot remember the names of the financial person, or the person who did the unveiling, but they were both great too! Please make sure they get 5 stars too!!! Would definitely come back! Thanks so much!!! More
Outstanding experience with honest staff I initially test drove a used 2015 535i that was at Cape Cod BMW dealship however I went to BMW of Shrewsbury looking to save a few dollars on the sam I initially test drove a used 2015 535i that was at Cape Cod BMW dealship however I went to BMW of Shrewsbury looking to save a few dollars on the same make, model and color (big mistake). After an extremely negative experience there, I returned to Cape Cod and spoke again with Client Advisor James Carbonelle. James was so honest and reassuring and I realized within seconds that I made the right decision to purchase a vehicle at Cape Cod BMW. His no pressure straight forward manner was extremely reassuring In a business that is often known for high pressure in your face tactics. James, as well as Finance Manager Richard Harrington, were extremely professional and not condeceding, a trait which was lacking at BMW of Shrewbury. I would highly recommend anyone in the market for a BMW to make Cape Cod BMW their one and only stop. More
Great car buying experience. I bought a used vehicle from Cape Cod BMW. Everyone at the dealership was friendly and helpful. Joe and Brandon were great. Even the financing part o I bought a used vehicle from Cape Cod BMW. Everyone at the dealership was friendly and helpful. Joe and Brandon were great. Even the financing part of the experience was painless! This was by far the best car buying experience both my husband and I have had. I almost forgot that I also turned in a leased vehicle. I think that is a testament to how smooth the process was for me. More
buying made easy Joe Martin our sales rep provided a no stress, no hassle buying opportunity which enabled us to make a significant purchase with ease and pleasure. Hi Joe Martin our sales rep provided a no stress, no hassle buying opportunity which enabled us to make a significant purchase with ease and pleasure. His "low key" approach was just the approach was just what we like. More
Professional Straight forward, professional, on top of everything , very pleasant environment, all the staff are very nice and knowledgeable. You don’t feel rush a Straight forward, professional, on top of everything , very pleasant environment, all the staff are very nice and knowledgeable. You don’t feel rush and treat with utmost attention. More
Ultimate Service for the Ultimate Driving Machinee Tim (sales) and Richard (finance) made a deal that helped me acquire a 2015 Alpina B6. They answered questions/concerns with patience, empathy and Tim (sales) and Richard (finance) made a deal that helped me acquire a 2015 Alpina B6. They answered questions/concerns with patience, empathy and product knowledge. From the initial car review, test drive, and negotiation process there was a comfort level that was not affected by pressure tactics. Thanks to Brandon (genius) for explaining the many features on the car. Tim and the staff helped put me in my dream car that will give me pleasure from this time forward. Bravo! More
Clean and Simple From the moment I called BMW of Cape Cod I received nothing but great service. There were no run arounds, straight talk, none of the pressure I had at From the moment I called BMW of Cape Cod I received nothing but great service. There were no run arounds, straight talk, none of the pressure I had at other BMW dealers, I was treated with respect and great customer service. Ben, Richard and Brandon took very good care of me as if I was I was family. Trust and confidence right from the beginning, the most I could ask for in any transaction. There is a clear distinction buying from this BMW dealer versus the others I had been to. Thank you Ben, Richard and Brandon. Sincerely, John L Clark More
Great Customer Service When buying a new car, I want an honest price, dependable and true customer service from sales and service departments and convenient location. Pleas When buying a new car, I want an honest price, dependable and true customer service from sales and service departments and convenient location. Please note that location is last on my list. This is my fourth BMW that I have bought from BMW of Cape Cod. Before buying a new car, I complete my due diligence regarding pricing. I shop the internet and visit at least three dealers. With each new BMW that I buy, I return to BMW of Cape Cod. On entering the sales department, you a greeted with a friendly "hello." James Carbonell has been our salesman. He is very professional and with no high pressure to buy a car. Fortunately, we have not had to use the service department except for routine maintenance. The service department is very efficient and friendly. When I bought our recent BMW, the technician who reviewed our new purchase explained every detail of our vehicle. From an automobile dealership, BMW of Cape Cod meets all requirements. More
Buying a new car for my wife The Sales person Tim was easy to work with and very straight forward. His assistant Brandon was helpful demonstrating the features of the car and revi The Sales person Tim was easy to work with and very straight forward. His assistant Brandon was helpful demonstrating the features of the car and reviewing everything so even I could understand it. Richard in finance was helpful and not pushy when it came to add ons. Great experience overall. More