BMW of Cape Cod, A Premier Company

Great I first saw my car online and knew it was the perfect one. Unfortunately I live over 100 miles away from the dealership. I contacted the online servic I first saw my car online and knew it was the perfect one. Unfortunately I live over 100 miles away from the dealership. I contacted the online service and got a phone call right away from Ben Whitney. He told me all about the car I was looking at online. I sent my boyfriend who lives in Hyannis over to meet Ben and check out the car. After he left he had great things to say about Ben. I knew that I could trust this dealership buying a this car without seeing it in person. They were great with getting all paperwork needed to be done over the computer and even offered to ship the car up to me in NH. More

Electronic Review of New X6 Kyle Daley was awesome explaining clearly and navigating me thru the many electronic features my new X6 has to offer. Also all the other employees li Kyle Daley was awesome explaining clearly and navigating me thru the many electronic features my new X6 has to offer. Also all the other employees listed below have been awesome to work with and extremely friendly More

Excellent experience all the way around. From the moment I walked into what is, obviously, as it’s a BMW dealership, an impressive showroom filled with both rather expensive vehicles and peop From the moment I walked into what is, obviously, as it’s a BMW dealership, an impressive showroom filled with both rather expensive vehicles and people accustomed to buying and selling them, I was treated with the utmost respect and attentiveness, even as I immediately identified myself as being interested in a certified entry-level X1. From the person who greeted me to the salesman, Joe, I could not have asked for more consideration and sincerity. They gave me fair value for my trade, didn’t try to up sell me and made the entire process remarkably painless and smooth. My last couple of car-buying experiences were nowhere near as pleasant. These folks made me feel as if my feeling regarding my transaction was just as important as that of someone making a considerably larger investment. I’m a local business owner and value the sense of community we have here on the Cape, so I wanted to at least try to remain close to home, rather than go off-Cape and take my chances with dealerships that deal in greater volume with vastly larger populations. I should also add that I LOVE my X1 and look forward to driving it in the years ahead. The people here certainly have helped to sow the idea that another one may be ahead for both my wife and myself. More

Great Customer Service Experience Every time I come here to do business with James, it is a pleasure. He is personable, deeply knowledgable and professional in every way. He listens Every time I come here to do business with James, it is a pleasure. He is personable, deeply knowledgable and professional in every way. He listens to my needs and there's never any undue pressure. In a lifetime of car buying and servicing, this is the absolute best experience I've ever had! More

Made it very easy to buy Tim and the other folks at Premier did an excellent job at providing me with a great experience buying my X5. I drove 90 miles to see the car I wante Tim and the other folks at Premier did an excellent job at providing me with a great experience buying my X5. I drove 90 miles to see the car I wanted and they made it so easy to buy from. More

Great first experience! I was very pleased with the service here. Tim was very attentive and patient, but not pushy! I also appreciated the fact that he took me seriously. Ri I was very pleased with the service here. Tim was very attentive and patient, but not pushy! I also appreciated the fact that he took me seriously. Richard was very helpful in the contract process and made amendments as requested. Brandon was very enthusiastic and pleasant to deal with as well. Overall, very positive experience. And I love my new car! Thanks all! More

Another Fabulous Experience at BMW of Cape Cod I just left BMW of Cape Cod with my brand new 2019 430ix convertible. This is the fourth BMW my husband and I have either purchased or leased from BM I just left BMW of Cape Cod with my brand new 2019 430ix convertible. This is the fourth BMW my husband and I have either purchased or leased from BMW of Cape Cod since 2015. There are not enough words to describe the people and the service that I receive at this dealership. They are outstanding in every way. They have found me the car of my dreams on two specific occasions, the latest being in the last week or two. I had a very definite car I was looking for and they found and made sure I had it within a couple of weeks. I can not thank this amazing team enough. They are so, so good to me and I appreciate each and every one of them. First and foremost, Tim Muldoon, my sales advisor and my friend. The general manager, Nick Latham is amazing as is Richard Harrington, Business Manager and Bela Rua, at the front desk, of course. I had a BMW Genius, Paul Capparella go through everything on the car with me today and he was not only knowledgeable, but kind and courteous. And I would like to also mention Kyle Daily, whom I have dealt with in the past as a BMW Genius, is now back at the dealership in sales. Lucky BMW of Cape Cod. Missed you Brandon Pavlakis! So I would like to thank everyone there for always being consistent, professional, and fun. They put the customer's best interest first, always, and the product, of course, speaks for itself. I always say you haven't driven until you have driven a BMW! More

Five Star All the Way! James Carbonell is a fantastic listener. He presented me with a vehicle that met my needs at the budget I had and presented me with a vehicle that is James Carbonell is a fantastic listener. He presented me with a vehicle that met my needs at the budget I had and presented me with a vehicle that is better than I imagined. The X2 is a fantastic vehicle! It's sporty, luxurious and fun to drive. I never want to get out! I Richard Harrington makes the whole purchase process go smoothly and quickly. Brandon Pavlakis tailored my tutorial to what was important to me and Paul Capparella always follow up to make sure I get the assistance I need. What an awesome team at BMW of Cape Cod! More

Great experience even from afar! I had a fantastic experience working with James Carbonell. He was honest, transparent in pricing, and promptly answered all questions through my pref I had a fantastic experience working with James Carbonell. He was honest, transparent in pricing, and promptly answered all questions through my preferred communication method (email). I started at another dealer that was closer to home and this was such a better experience (nicer Client Advisor, faster delivery, lower price). I only spoke to James on the phone once and then we handled everything else virtually. He is also wonderful in person as I learned when I picked up my car. I drove from the Boston area to the Cape to buy my car and it was worth the trip. Buying a car can be a stressful experience but it was very pleasant with James. Also, no pressure to buy extra packages at closing. More

The service provided at BMW of Cape Cod was SUPERB. Oh my heavens....the service at BMW Cape Cod could not have been improved EXCELLENT. The dealership is pristine and a pleasure to walk into..... T Oh my heavens....the service at BMW Cape Cod could not have been improved EXCELLENT. The dealership is pristine and a pleasure to walk into..... Tim Muldoon is more than an ultimate professional. His knowledge of the product, his personality, his demeanor, his patience, his followup, his kindness, etc. is next to none!!! Brandon's knowledge was/is outstanding.....very pleasant. The person (Charles?) who came to my house to set up garage opener was great. Thank you! More