BMW of Cape Cod, A Premier Company
Hyannis, MA
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Richard , Tim and Darren are a Great Team My wife and I were very pleased with the staff at BMW of Cape Cod. We have had the pleasure of working with Richard Harrington before as well as Rebec My wife and I were very pleased with the staff at BMW of Cape Cod. We have had the pleasure of working with Richard Harrington before as well as Rebecca and the Service Team. I began working with Tim upon identifying the car I purchased on line. He made it easy to hold the car until I returned from out of state and made sure all arrangements were made for me to see and test drive the car. Tim is an honest and knowledgeable representative, the no pressure service orientation is a hallmark of his style.He explained the dealers pricing policy and found the price I paid for the car and the trade in I provided He was assisted by Darren a BMW genius who helped demonstrate the technology and features of the car. He is a very approachable and did a nice job showing the vehicle. He has great knowledge of the car and does a great job demonstrating and explaining the features of the vehicle Richard is the consummate professional. He makes it easy to do business Great information and no pleasure in introducing additional coverage. He sees things from the buyer and the companies perspective We are very satisfied with our purchase and would highly recommend BMW of Cape Cod ( Premiere ) to anyone looking for first class service at a great price More
Kyle is awesome! Kyle was excellent from the beginning to the end. A delight to work with with excellent follow up skills. We have already referred him a week in. He w Kyle was excellent from the beginning to the end. A delight to work with with excellent follow up skills. We have already referred him a week in. He went above & beyond to make sure we understood all functions of our new car and reached out to check in on us a few times! More
All star dealership Great purchase experience start to finish thank you’ll Everyone was professional and dealership was very clean I had heard great reviews from friend Great purchase experience start to finish thank you’ll Everyone was professional and dealership was very clean I had heard great reviews from friends prior to going More
Best & honest buying experience This is my 3 purchase from BMW of Cape Cod. Tim Muldoon was the salesman for all 3 of my cars. Tim is very patient & friendly. No high pressure sales This is my 3 purchase from BMW of Cape Cod. Tim Muldoon was the salesman for all 3 of my cars. Tim is very patient & friendly. No high pressure sales tactics. He puts his best price fwd & works hard to give you the best value on a trade in. No haggling needed. The financing was quick & simple. The tech guys are very knowledgeable. And also patient & will spend as much time as one would need to drive your car home without guessing how to use the many features. I would & do HIGHLY recommend this dealership & of course I love working with Tim Muldoon. 5 Stars. More
Great Buying Experience Kyle was amazing to work with! I would recommend hi to anyone looking to buy a car. He listened carefully to what we were looking for and found the pe Kyle was amazing to work with! I would recommend hi to anyone looking to buy a car. He listened carefully to what we were looking for and found the perfect car for us. Even my husband who was not immediately convinced that this was the best car for us is now sold! Kyle is personable and professional and buy and far provided us with the best car buying experience ever. He went above and beyond every step of the way to ensure buying our new X7 was as easy as could be. Kyle will be our "go to" salesman moving forward. More
Great Service! I came to BMW of Cape Cod between jobs, to buy a new car. My busy schedule only allowed me a few hours to get through the whole buying process. I was I came to BMW of Cape Cod between jobs, to buy a new car. My busy schedule only allowed me a few hours to get through the whole buying process. I was met with only exceptional service, from Sales to the Genius department . The highlight of my buying process was the pleasant attitude and intelligence of employee, Darren, who helped me learn the car from the inside out. I will be getting the most of my X5! Thank you again Team at BMW CC! More
A Great Experience I could not have been more pleased with my experience at BMW of Cale Cod. Everyone there is very pleasant and helpful. James Carbonell was just terr I could not have been more pleased with my experience at BMW of Cale Cod. Everyone there is very pleasant and helpful. James Carbonell was just terrific. He was knowledgeable and accommodating in helping with my purchase of the 2016 X3. Paul Capparella was both very knowledgeable and helpful in explaining the features of the X3, which was great. Richard Harrington made the financial end of things a breeze. More
!115% Very Happy!!! I recently purchased a certified 2016 2 Series from Joe Martin. The entire experience was low key, no pressure and none of the "what will it take to b I recently purchased a certified 2016 2 Series from Joe Martin. The entire experience was low key, no pressure and none of the "what will it take to buy the car today" .Frankly the entire experience was very refreshing as I was dreading the usual car buying antics. There was no price negotiating and but more importantly the car was fairly priced. Joe was Great!! After taking possession of the car I noticed some issues. I called Joe and discussed and he said do not worry we will take care of everything you will be 110% happy. Joe had no issues just bring the car in. Joe did not question, etc. Joe was wonderful! We scheduled an appointment and I basically assigned a tech to spend as much time as needed with me to resolve any issues. He balanced the wheels, checked the alignment but unfortunately the noise was still there. Frankly I was very upset over the situation and discussed with Joe and then Richard Harrington the finance manager. Without going detail I said "if you really want to make me happy replace the tires with new. Richard asked me to do one thing and if not happy we would go from there. Unfortunately the problem still existed. Richard, Joe then discussed with Nicholas Latham the General Manager / Owner. When they emerged from the office I was totally shocked when Richard told me would replace my tires and wheels with new.!!! Frankly I was on cloud nine and SO HAPPY (115%). Wow !!! I was on Cloud 9. And most importantly switching the tires/wheels did decrease the noise. With all that said I would suggest that you shop BMW of Cape Cod for your next BMW or in any of the other brands they sell. They are very nice people Joe Miller, Richard and Nicholas, one price / no haggelling, beautiful new showroom, etc., etc. More
My X3 purchase An experience that I did not anticipate. One price and no negotiation. A fairly simple task and Tim , the salesman made the whole process go smooth An experience that I did not anticipate. One price and no negotiation. A fairly simple task and Tim , the salesman made the whole process go smoothly. More
Easy Process I was interested in purchasing an X1 and had previously visited this dealership in the past. I email Tim Muldoon inquiring about availability. He prom I was interested in purchasing an X1 and had previously visited this dealership in the past. I email Tim Muldoon inquiring about availability. He promptly responded the next morning through email and a phone call. Within a day I scheduled an appointment to see the X1 I was interested in. Unfortunately another salesman already had a customer coming in to look at this X1. Tim kept me in the loop regarding the status of the availability through out the day. He didn't want to waste my time. I was specific in the features I wanted in the car I was to purchase, and this one got away. Tim didn't want to see this sale go, so he quickly found another that was identical to the one I missed out on. Two days later I came down to see the vehicle, straight forward, deal was made. I live fifty minutes away, so Tim had my new car dropped off at my home two days later. Easy, no pressure car buying experience, Thank you! Sherri R. More