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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,319 Reviews
Call Dealership (508) 815-5500
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,319 reviews

March 12, 2023

Pre-owned car purchase for my wife and I, first time visit, so professional, patient, cooperative, and not ONCE did anyone have the 1950's & 60's car salesmanship attitude, very refreshing! Had my first More

by TallShipMaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bela Rua, Chris Spence, Mike Tullie
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Alex Robbins - Sales Manager arobbins@drivepremier.com

March 12, 2023

Very good service I’m great full for BMW of cape cod thanks much to you’ll.. More

by Delmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 11, 2023

Fabulous greeting - my advisor was terrific. He understood the issues with my vehicle & it was taken care of quickly. Great experience. More

by bridalrep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 10, 2023

Excellent service, good follow up. Free car wash in an excellent facility was another Plus. More

by RDAMERIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Report | Print
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

The guys at Cape Cod were AWESOME! They were friendly, professional and they assisted us with obtaining our vehicle. The entire process was short and easy. The only thing missing was t More

by blackice464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Paul Capparella
Report | Print
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Robbins - Sales Manager arobbins@drivepremier.com

March 09, 2023

I had an issue with my vehicle and the took me right in, identified the issue and I was back on road within an hour. More

by katowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Report | Print
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

I had my vehicle there a week and was disappointed I couldn’t get a loaner car. I spent $500 out of pocket while some of your customers are offered a free vehicle. If that free service is built in to th More

by CHEFBOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 06, 2023

Professional, courteous, prompt, thorough and friendly. What more could want?! Loved the video from the technician reviewing the service.great job team! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Report | Print
Mar 07, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 04, 2023

Very happy about the service except the car was not wash or the inside vacuum It was looking forward to that More

by Kschachter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 03, 2023

The team at Cape Cod BMW was excellent. Tim was extremely attentive and provided excellent follow-up. Alex went above and beyond by coming to my home to assess my car/determine the trade in More

by jessicastevens80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Bela Rua, Alex Robbins
Report | Print
Mar 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Cape Cod, A Premier Company are glad to have you as a customer. Alex Robbins - Sales Manager arobbins@drivepremier.com

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