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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,321 Reviews
Call Dealership (508) 815-5500
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,321 reviews

March 19, 2023

Friendly advisors got my car in and out in a timely manner great customer service More

by acicirelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
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Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Spent $488 on an oil change and break fluid change and dealer didn’t clean the car. Said we would get a coupon for an auto was nearby but it wasn’t received. Don’t live nearby so also a bit inconvenient. More

by JEANNE.BERDIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maeve Maher
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Mar 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review, Jeanne. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Great service great people easy to do business with. Very punctual professional and always prompt More

by Brian.mcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Nicholas Laham, Myles Leavitt , Maeve Maher, Alex Robbins, Chris Spence, Ken Cooper, Charley Claffey, Madison Mascarelli, Chris Laham
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Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us, Brian. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 18, 2023

Awesome experience. Really enjoyed working with the whole team at premier bmw. Would definitely recommend More

by lvb149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor who showed us around the car. , Tim Muldoon, Bela Rua, Chris Spence
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Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

March 18, 2023

Employees are friendly and efficient. The showroom and waiting area as well as bathrooms are very clean. Car was ready at the time that was estimated to be ready! The free carewash was More

by CAMATDURGESSPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Madison Mascarelli
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 18, 2023

This dealership is well run, organized, prompt, friendly and efficient. The waiting area is clean, comfortable, and even has coffee, water, and snacks. More

by RECCHIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 17, 2023

All work was done on brakes after diagnosis at are all visit. Very good when promised More

by JHBROUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 17, 2023

Service was on time. Additional repairs explained and accepted. Car wash and interrior clean was a positive More

by helmut.tatar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Helmut! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 14, 2023

Fantastic people and great cars and great service. ..get treated like Royalty...25 years of great cars and better experiences More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Bela Rua, Myles Leavitt , Maeve Maher
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Mar 15, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 14, 2023

Charlie was awesome. Very helpful and accommodating. He made sure I was all set before I left. More

by ACKTALLMANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Mar 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for Charley and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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