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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,319 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,319 reviews

March 24, 2023

In general my experience has been fantastic. During my most recent experience mistakes were made. More

by JPNEWBERRYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Maeve Maher, Charley Claffey
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 24, 2023

Dealership was a pleasure to work with. Everyone on staff was gracious and helpful. Looking forward to servicing my car there in the future. More

by SWEINSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony was excellent as well. , James Carbonell, Nicholas Laham, Maeve Maher, Chris Spence, Charley Claffey, Madison Mascarelli
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 23, 2023

This is the 3rd car I have bought from Tim and 5th car from Premier! He is very professional every purchase I have made has been handled with care you can just tell he’s well organized. I won’t ever buy f More

by ELG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Nicholas Laham, Bela Rua, Alex Robbins, Chris Spence, Chris Laham
Mar 24, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for your feedback on your recent visit to BMW of Cape Cod, A Premier Company. I'm glad to hear that Tim was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you to enjoy your new vehicle! Alex Robbins - Sales Manager arobbins@drivepremier.com

March 23, 2023

The team at Cape Code BMW made buying the car seamless. Everyone was knowledgeable and courteous They were well organized. I was in and out in under 3 hours having test drive 3 vehicles More

by THEBCATS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Spence, Mike Tullie
Mar 24, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

March 23, 2023

Have just completed service at BMW of Cape Cod due to recall issue.Tony taken care of quickly and professionally.They provide good service and work to take care of their costumers. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Mar 24, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks, Jay. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 21, 2023

Everyone I dealt with was friendly. Liked the video of the mechanics overall inspection of the car. Work was done in a timely manner. More

by hdkarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Mar 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 21, 2023

Maeve was very nice and made the experience easy. The waiting area was clean and comfortable. I was able to get some work done while I waited. The service was quick and received a video of the entire More

by TELLIERPROPERTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Mar 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Maeve here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 20, 2023

I was beyond pleased when the people at Premier took it upon themselves to work with BWM to cover unforeseen repairs needed after the warranty had ended. Couldn’t be happier. More

by JOHN@SULLIVANENGIN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Charley Claffey
Mar 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Friendly advisors got my car in and out in a timely manner great customer service More

by acicirelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Mar 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 19, 2023

Spent $488 on an oil change and break fluid change and dealer didn’t clean the car. Said we would get a coupon for an auto was nearby but it wasn’t received. Don’t live nearby so also a bit inconvenient. More

by JEANNE.BERDIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maeve Maher
Mar 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review, Jeanne. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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