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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,319 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,319 reviews

April 01, 2023

Competent, courteous knowledgeable and nice efficient location and friendly front desk as we’ll as mechanics More

by Richard G Kelley
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’ remember any names
Apr 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Richard, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 29, 2023

Maeve Maher was professional, efficient, and customer-oriented. Dealership is top-notch. Modern, clean, bright. More

by KEVINCMAGUIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Mar 31, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear Maeve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kevin, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 26, 2023

Premier BMW is exceptional everytime I’m in for service. It is a pleasure & there has never been a negative moment. More

by lfmason10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 26, 2023

Excellent service. Excellent customer service. Fair pricing. Fast. Overall a great dealership. I shall return! More

by Peter D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Peter, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

The service team at BMW of Cape Cod are a competent , knowledgeable, accommodating and friendly team. More

by NRTREVISAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Bela Rua, Maeve Maher, Charley Claffey, Chris Laham
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

Unfortunately, I went in for an oil change and when I got home and saw the service video, there was a nail in the tread but it was not removed?!?!?! The service person showed there was no leak but I couldn’t More

by MARGIEMELTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell -excellent!!!, Charley Claffey
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Margie, feel free to contact us at your convenience. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

The work was done as promised and in the time I expected. There was another problem found and addressed. The waiting area is very pleasant. More

by MJLORENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

BMW of Cape Cod provided me with quick and professional service. Thank you for your help More

by LVOLLANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 25, 2023

Cust serv rep Charley did a great job. Video of serv tech was very informative More

by WF.RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Charley Claffey
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 24, 2023

Service was prompt and everyone was very professional. I moved to the Cape last April and happy to have a new service provider. More

by BOBMUNRO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Madison Mascarelli
Mar 27, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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