BMW of Cape Cod, A Premier Company

Great service, conscious of COVID It was easy to schedule, easy to pay, and easy to pick up. Car was clean and drives well. My only complaint is that all of my iDrive settings and a It was easy to schedule, easy to pay, and easy to pick up. Car was clean and drives well. My only complaint is that all of my iDrive settings and all of my radio button settings were wiped out with the software update (recall). It took me an hour to reprogram both keys. Although this may be an issue with BMW USA rather than the dealer. More

No Problems Courteous, knowledgeable,e employees who put the customer at the center. Appreciate the courtesies they extended to me. Straightforward approach - I p Courteous, knowledgeable,e employees who put the customer at the center. Appreciate the courtesies they extended to me. Straightforward approach - I picked a car that I liked and everything flowed smoothly from this point with no speed bumps to impede the transaction. More

Very pleased with the organization, service and cleanliness of the operation. This was my first visit and I look forward to using them in the future. My only “complaint” is that I had to request cleanliness of the operation. This was my first visit and I look forward to using them in the future. My only “complaint” is that I had to request an update after 2.5 hours of sitting in the lounge. Suggest you check in with customers every 2 hours or so in case they may need to change the game plan. More

Alfred customer service is outstanding it was my first time there and he made it a great experience. He’s a great ambassador for bmw of cape cod. time there and he made it a great experience. He’s a great ambassador for bmw of cape cod. More

Very good experience, everything went smoothly, fast, with no problems. We enjoy our new car very much. There are a couple of settings questions with which we may come back with no problems. We enjoy our new car very much. There are a couple of settings questions with which we may come back More

I had a tire replaced. As usual, the service was exceptional. Maeve always does a fantastic job and stays right on top of things. I was able to get an appointment right aw As usual, the service was exceptional. Maeve always does a fantastic job and stays right on top of things. I was able to get an appointment right away. More

Maeve Maher is such a joy to work with! She is professional and personable and always makes coming to the dealership an enjoyable experience. Her attention to detail and thoroughness ensures that professional and personable and always makes coming to the dealership an enjoyable experience. Her attention to detail and thoroughness ensures that my car always performs at its maximum. More

Prompt expert service. Al was very pleasant and greeted me promptly upon my arrival at the service area. He answered all my questions and added several cleaning services at Al was very pleasant and greeted me promptly upon my arrival at the service area. He answered all my questions and added several cleaning services at my request with no extra charge. He was very customer friendly and updated me regularly on the status of the vehicle while I was waiting. He is an excellent service manager. More

Very pleasant and easy My lease was up so it was time to pick a new car. I was treated with respect and everybody was being cautious with masks on. My lease was up so it was time to pick a new car. I was treated with respect and everybody was being cautious with masks on. More

Alfred was very helpful and kept me informed on progress. The wait went quickly with facilities in service area. Also getting the appointment scheduled was quick and easy. The wait went quickly with facilities in service area. Also getting the appointment scheduled was quick and easy. More