BMW of Cape Cod, A Premier Company
Hyannis, MA
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We were quite pleased with the result of the change over from Lease to Ownership. Tim Muldoon made everything easy and if GEICO had cooperated things would have been considerably easier and better. Neve from Lease to Ownership. Tim Muldoon made everything easy and if GEICO had cooperated things would have been considerably easier and better. Nevertheless it was overall and easy transition. More
Regular maintenance plus an engine warning light. Alfred was professional, friendly and know. He and everyone working in the facility abided by COVID protocols. No problems and car delivered without prob was professional, friendly and know. He and everyone working in the facility abided by COVID protocols. No problems and car delivered without problems. I very much appreciate the wash and internal cleaning. While waiting I spoke with James Carbonell about my options for returning my lease in the next few months. As always James was just outstanding...providing options and taking the time to clearly describe them...I ask a lot of questions. More
Excellent responsive service and friendly service people, answered all questions clearly. Also observed social distancing rules in and out of the service area. I have always had a good experience at this dea answered all questions clearly. Also observed social distancing rules in and out of the service area. I have always had a good experience at this dealership More
Maeve is really helpful and accommodating.Service was Maeve is really helpful and accommodating. Service was prompt we had tow tires mounted and balanced due to flat tire Tires were not inflated fully Maeve is really helpful and accommodating. Service was prompt we had tow tires mounted and balanced due to flat tire Tires were not inflated fully though for some reason when we brought them back. More
Joe and Rich were outstanding. My wife and I could not have had a better experience. The communication and attention to detail made the sale. have had a better experience. The communication and attention to detail made the sale. More
Always a pleasure and relief to work with this dealership. James in Sales has always treated me with respect and has never pressured me to do anything other than what I want. dealership. James in Sales has always treated me with respect and has never pressured me to do anything other than what I want. More
Maeve has been extremely nice and helpful both times I've been in for service. She's very professional ! My car did not get finished the day promised but she offered a loaner which i did not need but appre been in for service. She's very professional ! My car did not get finished the day promised but she offered a loaner which i did not need but appreciated the ofer More
Yes I would however this time we had a communication problem... meaning none I had to call to check on vehicle instead of them calling me... it’s frustrating when they say they will call and don’t when problem... meaning none I had to call to check on vehicle instead of them calling me... it’s frustrating when they say they will call and don’t when they close at 5 and when I did call at 4:35 got a recording! More
Was told it was going to cost me 180.00 for break fluid. They when I got my vehicle the SOS notification came on and was told it’s because we were in the garage and if it continues to come back. I told them They when I got my vehicle the SOS notification came on and was told it’s because we were in the garage and if it continues to come back. I told them I live in Plymouth and was told ok and he walked away. Will most likely never go back. More