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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,315 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,315 reviews

September 24, 2020

Excellent customer service! We were able to get an appointment in a timely manner. They were very courteous and responsive. We so appreciate the complementary wash, wax and vacuum! More

by JKREJTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
Sep 24, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to review BMW of Cape Cod. We hope to have you as a customer for life!

September 24, 2020

As always, BMW of Cape Cod provided solid, prompt service in a clean, professional environment. My vehicle was ready at the time promised and everything went very smoothly from booking the service appointmen More

by Pjcambridgesf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Sep 25, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your confidence in BMW of Cape Cod, and for your business. We are thankful to have you as a customer.

September 23, 2020

Friendly, accommodating and easy! Everything was clearly explained and my car was repaired and ready right on schedule! I've been an ongoing customer for years! More

by ptwn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos
Sep 24, 2020 -

BMW of Cape Cod, A Premier Company responded

We appreciate the stellar review! See you during your next visit to BMW of Cape Cod!

September 22, 2020

Great service from booking to pickup - Maeve is a great asset! She arranged for us to get to/from Main St for lunch while waiting. More

by STVECOHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Sep 22, 2020 -

BMW of Cape Cod, A Premier Company responded

We're so lucky to have a great team member like Maeve! Our staff looks forward to seeing you at BMW of Cape Cod again!

September 22, 2020

Timothy, our salesman, was amazing. Very welcoming, courteous and knowledgeable. The was a great selection of vehicles. We immediately found the perfect car for my family. More

by Sbennett00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Nicholas Laham, Bela Rua, Eric Montiero
Sep 22, 2020 -

BMW of Cape Cod, A Premier Company responded

We can't thank you enough for your positive feedback! Thank you for trusting Timothy on the purchase of your new car! We look forward to working with you again!

September 22, 2020

From buying , to service and routine needs BMW of Cape Cod always surpasses my expectations. They deliver an exceptional seamless process and truly are a premier experience. More

by CMAGNO15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
Sep 22, 2020 -

BMW of Cape Cod, A Premier Company responded

We strive for excellence in all aspects of our dealership! Happy to hear we earned your 5-stars! -

September 22, 2020

Before covid, this dealership had excellent customer service. With covid, something changed, three times I tried to make contact with the service department and had to leave a message for them to call m More

by MRFRANGI
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for providing feedback, receiving insight from our clients helps us grow and improve. While it is true our business operations are more challenging these days, there is little excuse I could offer for the delayed response from our team. We will review with our team members and take corrective action. Our goal is to provide exceptional customer service and we will continue to strive to meet that goal. We hope to exceed your expectations during your next service visit.

September 22, 2020

Buying process was simple and refreshing. Knowledgeable, friendly staff & transaction was handled professionally from sale to finance to BMW expert tutorial. Highly recommend if searching for a car! More

by dave_lofstrom
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Joe Martin
Sep 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for recommending our staff at BMW of Cape Cod, Dave! We look forward to seeing you next time!

September 22, 2020

Professional, efficient, customer centered, prompt. Alfred kept me informed on status of my vehicle while waiting in comfortable environment. Car returned cleaned after service. Respect to CoVid precau More

by carreirodj44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred
Sep 23, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your confidence in Alfred at BMW of Cape Cod! We appreciate your business, and hope you choose our team for all automotive needs!

September 21, 2020

Awesome experience! Very professional and easy to work with. Appreciated the walk through of the car’s features and the quick response to all questions More

by Ellen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carbonell
Sep 21, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for visiting BMW of Cape Cod, Ellen! Let our team know if you have any further questions! See you next time!

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