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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,319 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,319 reviews

April 15, 2023

Everything was run smoothly. Good tea and comfortable seating. My service guy was excellent. Yay More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Prompt efficient service although limited scheduling slots for service. Off site car wash is inconvenient More

by JCECCOLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 14, 2023

All was fine. Minor oil change. Done on time and properly Good coffee and tea More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 12, 2023

Friendly on time service, informative paper report, extremely clean building, and a free car wash to boot. More

by bendiparma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 11, 2023

Slow, no call back to schedule service, no timely call back with updates, always pushing for more work to be done. More

by JUDMAN96
Recommend Dealer
No
Employees Worked With
Charley in service. Arthur before him.
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 11, 2023

Well done. Keep up the good work. Staff, techs and advisors are conscientious and thorough. More

by Taylormotorcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Montiero, Charley Claffey, Aurthur Joyce, Madison Mascarelli
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 10, 2023

Mauve has always been a true professional every time I go there for service. I did not purchase my BMW there but they were still very helpful in my car buying search. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 11, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with Maeve and our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 08, 2023

Been very happy with Cape Cod BMW for service - fast check in, service and nice dealership. More

by Pschaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 09, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 05, 2023

Staff are top-notch! Service is always as expected and delivered on-time as promised. More

by B.MORRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 06, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 01, 2023

Love my new car! ! It was a breeze to purchase and they had a lot of inventory More

by SACHSY123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Chris Spence
Report | Print
Apr 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for choosing BMW of Cape Cod, A Premier Company! Congrats on your new purchase, and let us know if we can be of any more assistance! Alex Robbins - Sales Manager arobbins@drivepremier.com

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