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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,315 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,315 reviews

October 07, 2020

Nice and very clean dealer. It is so easy to schedule Nice and very clean dealer. It is so easy to schedule my appointment online and select time that works for me. All staff are very pleasant. More

by MCapeCod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 08, 2020 -

BMW of Cape Cod, A Premier Company responded

This is what we like to hear! We're so happy to hear that our service team provided you with a 5-star service experience! See you next time at BMW of Cape Cod!

October 06, 2020

Superb service. Look no further. Alfred was efficient and exact. No time wasted, no task left undone. Highly recommended for all your BMW needs. Bravo! More

by HROMIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos
Oct 07, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for your feedback! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -BMW of Cape Cod team

October 06, 2020

Cape cod BMW is where I bought my X3M40i. I enjoyed the purchase process, I love the vehicle, and now I can say they’ve done a very nice job in my first service experience. I could have had the oil changed More

by robert_l_castle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 07, 2020 -

BMW of Cape Cod, A Premier Company responded

Hi Robert, thank you for choosing BMW of Cape Cod for all of your automotive needs! We look forward to working with you again!

October 06, 2020

Maeve is an excellent service representative. She had to deal with some missing parts and got me into a brand new 330i loaner. Good experience. More

by CHEBMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 07, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for sharing your experience working with Maeve! We appreciate your 5-star review, and look forward to seeing you again!

October 03, 2020

Everyone is always so helpful and nice whenever I go there! The service department is always on top of what you need. I also love James Carbonelli (who I purchased the car from). He is over the top k More

by CFHURWITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carbonelli, and the gentleman who helped me last week in service)., Myles Leavitt , Maeve Maher
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for trusting our service and sales team at BMW of Cape Cod! We're so happy to hear that James worked with you to find a new BMW 430i! See you next time!

October 03, 2020

The service was excellent. I appreciated the fact That the car was both washed and sanitized when I picked it up. Everyone appeared to be very COVID conscious. More

by mcrasnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

We appreciate your positive feedback and 5-stars! See you at BMW of Cape Cod next time!

October 02, 2020

I had a very bad experience and it not a reflection of BMW. Agent was very rude upon checking. I ask for some bulbs to be change, they totally for got about it, car had to be sent back to change bulb. Aft More

by TEAMLEXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maeve Maher
Nov 02, 2020 -

BMW of Cape Cod, A Premier Company responded

We recognize that there was a lack of communication internally with vehicle needs. Once they were established, our Advisor attempted to reach out to schedule a new appointment. Please reach out to me at 508-815-5500 x3121 to reschedule. Thanks, Myles Leavitt, Service Manager.

October 02, 2020

Got the issue corrected . It took 2 visits to get the problem fixed, but so far so good! I’ll need my oil changed next visit. More

by joecrine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 02, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for visiting our team at BMW of Cape Cod, Joe! We appreciate your support! See you next time!

October 02, 2020

Alfred from Service was pleasant, and efficient. He went out of his way to provide quality customer service. My car was ready in less time. More

by Mary Ann LaPierre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred
Oct 05, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for visiting BMW of Cape Cod, Mary Ann! We're so happy to hear that Alfred earned your 5-stars! See you next time!

October 01, 2020

The service department is super friendly, very efficient and answers all questions with knowledge. The quality of work is excellent. I would highly recommend BMW More

by CHERI_BERENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Oct 02, 2020 -

BMW of Cape Cod, A Premier Company responded

Thank you for recommending BMW of Cape Cod, Cheri! We appreciate your kind words!

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