BMW of Cape Cod, A Premier Company
Hyannis, MA
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At the first visit the tech couldn’t hear the noise I was concerned about. At the second visit he could hear the noise when we took a drive together but it’s not covered under the Certified warranty. I told concerned about. At the second visit he could hear the noise when we took a drive together but it’s not covered under the Certified warranty. I told the tech on the test ride that the trunk closer was acting up so he said he’d check it out. Now it doesn’t work at all. I love the brand but I’ll be going elsewhere for service. More
Maeve did an outstanding job with the customer service end of the visit. She went out of Her way to accommodate my schedule. That kind of customer service is so rare to find these days. It's tough for me end of the visit. She went out of Her way to accommodate my schedule. That kind of customer service is so rare to find these days. It's tough for me to rate the work for an oil change. If it doesn't leak and they remebered to put oil back in it then I guess it was good. More
Service advisor Corey was courteous, friendly, and answered all the questions I had. The service was completed in a timely manner, and my vehicle was returned in a very clean condition. answered all the questions I had. The service was completed in a timely manner, and my vehicle was returned in a very clean condition. More
A bit expensive I think for oil change and new filters. People were great though checkout person didn’t know who Adrian Hooydonk was. A bit surprising don’t you think? Car was not dry when I received it. People were great though checkout person didn’t know who Adrian Hooydonk was. A bit surprising don’t you think? Car was not dry when I received it. Took off one star one quality. More
Scheduling was easy. Maeve, as always, was friendly and helpful. Transportation was arranged to and from work in a timely fashion. A seemless experience overall. helpful. Transportation was arranged to and from work in a timely fashion. A seemless experience overall. More
Service was prompt and complete. My concerns were addressed in a professional and considerate manner. I am very satisfied. Maeve was courteous, professional and efficient. addressed in a professional and considerate manner. I am very satisfied. Maeve was courteous, professional and efficient. More
I’m very pleased with both the service and the people employed by BMW on the Cape. Love my clean, shiny car. Great experience. Thanks. employed by BMW on the Cape. Love my clean, shiny car. Great experience. Thanks. More
A great experience. Felt safe. Maeve was very friendly and welcoming. She informed me a long the way will be back for a part that was more in stock and welcoming. She informed me a long the way will be back for a part that was more in stock More