BMW of Cape Cod, A Premier Company

Our experience was very pleasant.our sales person was knowledgeable and pleasant to work with. When we picked up the car it went very smoothly. knowledgeable and pleasant to work with. When we picked up the car it went very smoothly. More

The dealership is reflects the quality of the product they sell. It is beautifully designed and welcoming. The staff members generally are polite, knowledgeable and willing to go the extra mile (so to s they sell. It is beautifully designed and welcoming. The staff members generally are polite, knowledgeable and willing to go the extra mile (so to speak) to make the customer experience pleasant. Tim Muldoon was extremely helpful and informative with helping me decide what was my best option for closing one lease and leasing my new car which is a beauty. Thanks. More

Excellent service- communication via text and loaner car made for an uninterrupted experience except for drop off and pickup, Corey was 5 stars ( his name is not listed below) made for an uninterrupted experience except for drop off and pickup, Corey was 5 stars ( his name is not listed below) More

Work was fine quickly and efficiently as promised Corey kept me informed and I was able to have the car back quickly and it was washed and vacuumed kept me informed and I was able to have the car back quickly and it was washed and vacuumed More

I had flat needing a new rim. Without notice the service team got me a loaner and got me on my way until a new rim could be delivered. Very much appreciated! team got me a loaner and got me on my way until a new rim could be delivered. Very much appreciated! More

Hello,I'm not certain where the breakdown is occurring Hello, I'm not certain where the breakdown is occurring between BMW Cape Cod, BMW North America, and BMW Germany with the correct repair of my BMW Hello, I'm not certain where the breakdown is occurring between BMW Cape Cod, BMW North America, and BMW Germany with the correct repair of my BMW station wagon, but the issue remains as of today, 11/5/20, yet again. There is a BMW 15 year passenger seat mat sensor warranty extension for code 93C3 for my 2006 325xi. I have been in to BMW Cape Cod SIX times (yes, 6 times) in less than 2 years for repair of this passenger airbag issue. My last visit was just this past 10/14/20. The passenger sensor mat has been replaced a total of 3 times in less than 2 years under this 15 warranty extension. As I'm typically the only person in my BMW, there have been zero passengers in my wagon since the last mat replacement on 10/14/20 so the issue isn't a result of any weight being applied to the seat. Absolutely no liquids have been spilled in the vehicle, so it's not a moisture issue. This repair issue isn't a simple knob being loose. It's for a passenger seat airbag issue that obviously hasn't been correctly addressed as of today, 11/5/20, when my wagon coded again with the same 93C3 error. Sadly, I'd like to give BMW Cape Cod 5 stars, but obviously I'm not able to because of my continuing airbag repair issue that continues to error over and over again. It's disconcerting to think that I'm not able to confidently have a passenger in my wagon. Thank you. More

Super responsive. Always on top of things. Great delivery experience. They are always ready and quick to answer texts or emails or phone calls. Very pleased. delivery experience. They are always ready and quick to answer texts or emails or phone calls. Very pleased. More

Great service. Super nice to deal with, great communication, and very accommodating. I don't live near this dealership, so I didn't purchase my car there, - that had zero impact on their quality communication, and very accommodating. I don't live near this dealership, so I didn't purchase my car there, - that had zero impact on their quality of service. The dealership that I do use has a very high service bar (granted, I have purchased a dozen or so BMWs from them), I would put BMW of Cape Cod in that highest echelon of service category also. Exceptional experience! More

Alfred explained everything I needed to know!Service was Alfred explained everything I needed to know! Service was performed on time and was exactly what my car needed. I am about to take a long trip. I fee Alfred explained everything I needed to know! Service was performed on time and was exactly what my car needed. I am about to take a long trip. I feel safe. More

My first service experience with BMW. I was impressed by how easy Alfred and the service team made it. Any and all questions were answered and I was back on the road is no time. Left with a smile on my fa how easy Alfred and the service team made it. Any and all questions were answered and I was back on the road is no time. Left with a smile on my face. More