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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,314 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

April 20, 2023

Warm inviting facilities and staff. Love the addition of the car wash! Nothing like a mean clean driving machine More

by Amm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Report | Print
Apr 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 19, 2023

I am an old man and have bought 20 cars in my life. This was the best experience I have ever had. Totally professional and upfront. No funny stuff; no games. Everything they said was in the paperwork w More

by Hartleyatl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Chris Spence
Report | Print
Apr 19, 2023 -

BMW of Cape Cod, A Premier Company responded

It's fantastic to hear that James and Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

April 18, 2023

Extremely professional and would definitely recommend this dealership to anyone. Very accommodating and a pleasure to work with. They go above and beyond to assist and make people happy. More

by Andrea.maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt
Report | Print
Apr 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 18, 2023

Great and friendly service, comfortable waiting area. Only reason for 4 instead of 5 stars is they didn’t wash and vacuum out car even though noted completed on receipt. More

by MARKHIRS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Apr 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Was for service. The dealership had the car for a week and I had to call to get any updates and they fixed nothing on the end. More

by jlmahen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myles Leavitt , Charley Claffey
Report | Print
Apr 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Everything was run smoothly. Good tea and comfortable seating. My service guy was excellent. Yay More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 15, 2023

Prompt efficient service although limited scheduling slots for service. Off site car wash is inconvenient More

by JCECCOLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 14, 2023

All was fine. Minor oil change. Done on time and properly Good coffee and tea More

by SLODEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 16, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 12, 2023

Friendly on time service, informative paper report, extremely clean building, and a free car wash to boot. More

by bendiparma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 11, 2023

Slow, no call back to schedule service, no timely call back with updates, always pushing for more work to be done. More

by JUDMAN96
Recommend Dealer
No
Employees Worked With
Charley in service. Arthur before him.
Report | Print
Apr 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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