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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,314 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

January 14, 2021

Maeve, the service dept. rep.who assisted me, was very polite, respectful and attentive and listened carefully to my concerns and questions with respect to my vehicle. She kept me timely informed, and so More

by CHIP.PALMER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 15, 2021 -

BMW of Cape Cod, A Premier Company responded

Thanks for this feedback, Chip! Maeve is such an important part of the BMW of Cape Cod service team. We are lucky to have her! We will pass along your kind comments to her. Thanks again!

January 13, 2021

COVID practices in placeFacility is extremely COVID practices in place Facility is extremely Clean efficient processing everything taken care of at one visit no issues well informed throughou More

by CapHillTraveller501#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 13, 2021 -

BMW of Cape Cod, A Premier Company responded

Thank you for the great review! We appreciate your business, as well as your kind comments, and hope to see you next time here at BMW of Cape Cod!

January 13, 2021

I have been very happy with all my dealings at BMW of Cape Cod. The sales department was very professional and easy to work with. The service representatives have been great. They are extremely helpful. More

by msnyder199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred service advisor
Jan 13, 2021 -

BMW of Cape Cod, A Premier Company responded

Thanks for being a BMW of Cape Cod customer! We appreciate your business and your kind review.

January 13, 2021

I had a great experience at Premier. My car was fixed in record time. Alfred Erdos did an excellent job of taking care of me. More

by carolbutlerphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Erdos, Myles Leavitt , Maeve Maher
Jan 13, 2021 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your experience with us! We're glad Alfred could take care of you! We'll see you next time at BMW of Cape Cod!

January 13, 2021

I have been buying and/or leasing my vehicles for the last 18 years from James Carbonell during this time He has always been professional, friendly and knowledgeable in his manner. I have worked with K More

by DDEMYNRG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Bela Rua, Kevin Misanko
Jan 14, 2021 -

BMW of Cape Cod, A Premier Company responded

Thank you for your years of support! Your loyal business means so much to all of us at BMW of Cape Cod. We'll pass along your kind comments to the team, they'll be glad to hear them!

January 12, 2021

Once again BMW of Cape Cod and Tim Muldoon go above and beyond for our family. We had a total loss accident with our 2020 X5 that we purchased last July. Fortunately, no one was hurt but the car was a to More

by bgwhite53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Paul Capparella, Kevin Misanko
Jan 12, 2021 -

BMW of Cape Cod, A Premier Company responded

It is our pleasure to go above and beyond for your family! We hope you are loving the new 2021 X5 and we greatly appreciate your positive feedback on your experience with us. Thank you for trusting Tim and the BMW of Cape Cod team, take care!

January 12, 2021

Maeve along with others working with her that really did an amazing job helping find the issues with my electrical issues I had with my BMW Maeve showed a lot of knowledge kept me up to date showed me video More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 12, 2021 -

BMW of Cape Cod, A Premier Company responded

You are very welcome! We appreciate your kind review of Maeve and the BMW of Cape Cod team. Thank you for your recommendation, we look forward to the opportunity to work with you again!

January 12, 2021

Would not recommend this dealership. Was told it would be delivered with a full tank and nope. Then had to take to my own dealer for service for it was delivered with a service light on. Oh and they seem to More

by KBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Muldoon, Kevin Misanko
January 10, 2021

We have purchased 3 cars from Premier in the past 24 months. Each purchasing experience went far beyond our expectations with regard to price, expertise, service, friendliness. Having related our positi More

by Larryp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Myles Leavitt , Maeve Maher
Jan 11, 2021 -

BMW of Cape Cod, A Premier Company responded

Larry, thank you for taking the time to share your recent purchase experience at BMW of Cape Cod! We're so happy your family has trusted us with multiple automotive needs. We look forward to your continued business with us!

January 09, 2021

Maeve was right on my needed key battery replacement. Without an appointment she took care of the situation in a matter of 5 minutes or less. Thank you More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 12, 2021 -

BMW of Cape Cod, A Premier Company responded

Thank you for the great review, Bob! We're glad Maeve was able to assist you and we hope to be of service to you again in the future. Take care! - The BMW of Cape Cod Team

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