BMW of Cape Cod, A Premier Company
Hyannis, MA
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Maeve, the service dept. rep.who assisted me, was very polite, respectful and attentive and listened carefully to my concerns and questions with respect to my vehicle. She kept me timely informed, and so polite, respectful and attentive and listened carefully to my concerns and questions with respect to my vehicle. She kept me timely informed, and sought my approval, throughout the service process More
COVID practices in placeFacility is extremely COVID practices in place Facility is extremely Clean efficient processing everything taken care of at one visit no issues well informed throughou COVID practices in place Facility is extremely Clean efficient processing everything taken care of at one visit no issues well informed throughout process loaner car was great More
I have been very happy with all my dealings at BMW of Cape Cod. The sales department was very professional and easy to work with. The service representatives have been great. They are extremely helpful. Cape Cod. The sales department was very professional and easy to work with. The service representatives have been great. They are extremely helpful. They get the car in quickly and they keep you informed as to what is happening. More
I have been buying and/or leasing my vehicles for the last 18 years from James Carbonell during this time He has always been professional, friendly and knowledgeable in his manner. I have worked with K last 18 years from James Carbonell during this time He has always been professional, friendly and knowledgeable in his manner. I have worked with Kevin ( I believe from the leasing department) this past year and he is also a pleasure to work with. Very friendly and knowledgeable as well. KUDOS TO THE ENTIRE TEAM, including all other staff! More
Once again BMW of Cape Cod and Tim Muldoon go above and beyond for our family. We had a total loss accident with our 2020 X5 that we purchased last July. Fortunately, no one was hurt but the car was a to beyond for our family. We had a total loss accident with our 2020 X5 that we purchased last July. Fortunately, no one was hurt but the car was a total loss. Tim Muldoon was able to find us a 2021 X5 to replace it and we drove it away last week. We are have been fortunate in so many ways throughout this ordeal but BMW of Cape Cod and Tim put the pieces back together for us in fine style. Thank you so very much. More
Maeve along with others working with her that really did an amazing job helping find the issues with my electrical issues I had with my BMW Maeve showed a lot of knowledge kept me up to date showed me video an amazing job helping find the issues with my electrical issues I had with my BMW Maeve showed a lot of knowledge kept me up to date showed me videos of service tech going through my concerns an quality work made me very happy an satisfied I highly recommend our services people Thankyou BMW of Cape Cod More
Would not recommend this dealership. Was told it would be delivered with a full tank and nope. Then had to take to my own dealer for service for it was delivered with a service light on. Oh and they seem to delivered with a full tank and nope. Then had to take to my own dealer for service for it was delivered with a service light on. Oh and they seem to think that men make the buying decisions and prefer to speak to the men over the woman actually making the purchase. VERY POOR More
We have purchased 3 cars from Premier in the past 24 months. Each purchasing experience went far beyond our expectations with regard to price, expertise, service, friendliness. Having related our positi months. Each purchasing experience went far beyond our expectations with regard to price, expertise, service, friendliness. Having related our positive experiences to my brother, a Florida resident, he too purchased an automobile at Premier. Nick, James, Myles, Maeve and Richard are a fantastic team to work with. This is an unusually professional organization. More
Maeve was right on my needed key battery replacement. Without an appointment she took care of the situation in a matter of 5 minutes or less. Thank you Without an appointment she took care of the situation in a matter of 5 minutes or less. Thank you More