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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,314 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

August 30, 2022

Paul and Richard were great, made the process a pleasure and would certainly do it again with the team. More

by Niles Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Paul Capparella
Aug 30, 2022 -

BMW of Cape Cod, A Premier Company responded

It's amazing to hear that you had a wonderful car-buying experience with our team, Niles. Thanks so much for stopping by, and we hope you have a blast with your new ride!

August 29, 2022

Never by the paint protector or dent protection programs. Waste of money. I have chips on paint. Acrylic coat didn’t work. They fixed one minor dent after some discussion but refused to paint the chip in the More

by Youngdf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur in sales was great.
Aug 30, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for the feedback and great rating! We're glad we could be of service and we hope to work with you again in the future.

August 22, 2022

Very pleased with my purchase experience. We ordered a new x3 and it was delivered on time as promised with the options that we requested. Paul C. made the buying experience easy and Richard More

by brbenwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Paul Capparella
Aug 22, 2022 -

BMW of Cape Cod, A Premier Company responded

Congrats on your BMW X3! We're so glad we could make the process simple and stress-free. Thank you for choosing BMW of Cape Cod!

July 29, 2022

Lost ac in car end of June. Made an appointment to get fixed along with regular service. First available date was 4 weeks out. Was promised a loaner while my bmw was being servi More

by EDS315CL
Recommend Dealer
No
Employees Worked With
The young man and woman at service check in
Aug 10, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave us feedback. We are disappointed that you are less than satisfied with your experience and we completely understand your frustration. If you wish to discuss things further, please contact our Service Manager, Myles Leavitt, at mleavitt@drivepremier.com. Thank you.

Aug 10, 2022 -

EDS315CL responded

I’m over it now. You should have reached out to fix your mistake that day! You proved how little you care! To late to fix now. I want nothing to do with people like you.

April 13, 2022

Paul Caparella and Richard Harrington at BMW of Cape Cod made buying my car smooth, fun and simple. From finding the car online, to test drive and purchase Paul and Richard addressed all of my concerns and More

by swan.lyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Bela Rua, Paul Capparella
Apr 13, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for the fantastic feedback on your BMW of Cape Cod experience. We're thrilled to hear that Paul and Richard exceeded your expectations. Congrats on your new car!

March 02, 2022

The process could not have been easier. They ordered exactly what we wanted and it arrived a few weeks later. No haggling and everything was done on word and that commitment was honored. Th More

by lexmatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner, James Carbonell, Ben Whitney, Richard Harrington
Mar 02, 2022 -

BMW of Cape Cod, A Premier Company responded

Our goal is to ensure all customers have 5-star experiences at BMW of Cape Cod and we're thrilled to hear this was the case for you. Congrats on your purchase!

February 28, 2022

I am delighted to provide the highest review for BMW of Cape Cod. Thanks to Tim and Richard for a very personalized experience. They made sure my new BMW was the best value I could imagine. I had many opti More

by joe.patrissi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Danielle Del Buono
Mar 01, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, Joe! We're happy to hear that you had a great experience with our team and purchasing your new BMW!

February 24, 2022

This was a very easy deal for us. No hassle and back and forth. Just a fair deal for everyone. More

by Jjoconnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington
Feb 25, 2022 -

BMW of Cape Cod, A Premier Company responded

Congrats on your purchase and thank you for the 5-star review! If there's anything else our team can do for you, please reach out!

January 17, 2022

I thoroughly enjoyed working with Ben Whitney when I purchased my X3. He was efficient, thoughtful, and knowledgeable. I would happily recommend your dealership. More

by Sueanne M Bouchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington
Jan 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Thanks for the awesome review, Sueanne! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy your X3!

January 16, 2022

Very good , easy to work with no pressure , and very straight & honest unlike other dealerships I have worked with in the past ! More

by Willian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Whitney, Richard Harrington
Jan 18, 2022 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience, William! If you have any further questions, please give us a call. We're always happy to help!

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