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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,314 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

November 17, 2022

This was by far the easiest vehicle transaction I have ever had. There was no messing around and back and forth. More

by Justingreene26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tullie, Richard Harrington
Nov 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi Justin, thank you for taking the time to leave a positive review for us at BMW of Cape Cod. We're happy our Sales Department could meet your expectations and give you an amazing, stress-free experience. We look forward to working with you again in the future.

November 17, 2022

Arthur was an excellent service person. Knowledgeable and courteous. He helped to make servicing my car a pleasant experience More

by Estergis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce
Nov 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for choosing BMW of Cape Cod. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 15, 2022

Arthur Joyce is an outstanding service advisor. He always meets his commitments on or even early. More

by dbdevane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Joyce
Nov 15, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing the team here at BMW of Cape Cod. We know how important your time is, so we are excited to know that our Service Team is always was able to get you back out on the road in a timely manner. Let us know if we can be of further assistance.

November 14, 2022

Charley Claffey was outstanding. He explained specials promotions that were available and handled my service appointment promptly. When the service was complete I was given all the i More

by MOBOCONN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Nov 15, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi, it is so gratifying to receive feedback like yours. Here at BMW of Cape Cod, we want to ensure our clients get the customer service experience they deserve. It is rewarding to learn our Service Team was so informative during your visit and that your maintenance was done in no time. If you ever require additional help, we will be more than happy to assist you. Thank you for choosing us and have a lovely day.

November 12, 2022

BMW of Cape Cod is the best service center I have ever been to. The repairs and maintenance are always 100% well done. The staff is courteous knowledgeable and professional. The waiting area is almost lux More

by Crown garden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur , Myles Leavitt , Maeve Maher
Nov 14, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. Thank you for leaving a review. We are happy to know we provided you with a comfortable waiting area and that you received excellent service from our knowledgeable and professional Service Team. Let us know if we can assist you in the future. BMW of Cape Cod is here for your auto-related needs.

November 08, 2022

Incredibly professional. Attentive and to the point. A simple visit was fast and easy. The showroom was really fun to check out while waiting. They take care. More

by AHDe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Nov 11, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to write about your five-star experience with our Service Team. It's rewarding to learn that our team was professional, attentive, and to the point making your visit fast and easy. We are glad you enjoyed checking out the showroom and hope that you will continue to choose BMW of Cape Cod in the future.

November 04, 2022

My service representative was excellent. He was very thorough and specific about the work to be done. He provided detailed information on the outcome of the evaluation and the recommended wo More

by robertrombauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Nov 07, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. Thank you for taking the time to provide us with a great review. Our Service Team takes pride in being detailed and thorough. We are delighted to know that your experience was phenomenal here at BMW of Cape Cod. Let us know if you need anything else, we are happy to help.

October 13, 2022

Wonderful customer service from Arthur. He was extremely helpful and considerate and professional. Disappointed that parts department could not obtain taillight that I need More

by donnadoylesutton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
Oct 19, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello, Your satisfaction is our top priority here at BMW of Cape Cod and I would appreciate the opportunity to address the feedback you've shared about your recent experience with our Parts Department. Please reach out to me at your earliest convenience. Best regards, Myles Leavitt Service Manager BMW of Cape Cod mleavitt@drivepremier.com

September 26, 2022

I bought a car from Paul Capparella at BMW of Cape Cod. The entire process was straightforward, and about as pleasant as purchasing a car can be. It was one of only a few times I've purchased a car witho More

by m simpson
Recommend Dealer
Yes
Employees Worked With
Paul Capparella
Sep 27, 2022 -

BMW of Cape Cod, A Premier Company responded

Congratulations on the purchase of your new vehicle! Our Sales Team takes great pride in being able to offer straightforward and timely dealership experiences to our valued customers. We appreciate you taking the time to leave this amazing review and hope to have the pleasure of doing business with you again here at BMW of Cape Cod.

September 25, 2022

I am so appreciate Mr Joyce. Very helpful with appointment and cell phone pairing. Wonderful More

by nuggets1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joyce
Sep 26, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi, thank you for this glowing review. We are happy we could provide you with seamless scheduling and assist you with pairing your cell phone. We appreciate your business here at BMW of Cape Cod, please keep us in mind for any future automotive needs.

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