BMW of Cape Cod, A Premier Company
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 1,319 reviews
The dealership was excellent, staff members were knowledgeable and helpful, facilities were clean and spacious, and the experience was top tier. James was especially helpful. knowledgeable and helpful, facilities were clean and spacious, and the experience was top tier. James was especially helpful. More
Bad service mechanics dont do a thorough job and dont honor their work Repeatedly have to have everything they fix fixed again. Everything they touch has to be repaired again and they charge you for it honor their work Repeatedly have to have everything they fix fixed again. Everything they touch has to be repaired again and they charge you for it. Will never honor their own work and cant take responsibility for their repairs. They dont listen to customers and cant be trusted to perform a job efficiently More
I have over the years bought many BMW autos. Have always dealt with James Carbonell. He is very professional does his best to get you a good deal. No pressure. Would be hesitant t purchase a car Have always dealt with James Carbonell. He is very professional does his best to get you a good deal. No pressure. Would be hesitant t purchase a car from a different dealer. More
This is the third BMW we have purchased from this dealership and have been very pleased with their professionalism. James Carbonell, client advisor, always made us feel like a valued customer. Richar dealership and have been very pleased with their professionalism. James Carbonell, client advisor, always made us feel like a valued customer. Richard Harrington would always make a point of saying hello and checking if there was anything we needed. Service advisors have always been competent and friendly. Highly rate this dealership. More
Tim was excellent! Incredibly kind, straight forward, helped me find the exact car I wanted, and made sure it met my needs. The whole buying experience was amazingly sm Incredibly kind, straight forward, helped me find the exact car I wanted, and made sure it met my needs. The whole buying experience was amazingly smooth. Premier was super accommodating and I’ll definitely be back for my next vehicle. More
Working with Tim Muldoon at Premier BMW was truly the epitome of a stellar car buying experience. This marks the third car we have purchased from him, and each time has surpassed our expectations. We can epitome of a stellar car buying experience. This marks the third car we have purchased from him, and each time has surpassed our expectations. We can only anticipate that the next car we purchase from Tim will exceed the standards set by the previous three encounters. Tim's unyielding attentiveness and responsiveness continue to impress me. His professionalism and unwavering integrity instill confidence throughout the entire car buying process. Buying a car from Tim is not simply a transaction, but rather a comprehensive and enlightening educational experience. Beyond Tim's outstanding contributions, the entire team at Premier BMW went above and beyond to ensure our satisfaction. Richard, the finance manager, provided a truly wonderful experience, further enhancing our overall impression. Additionally, Amoot dedicated ample time to thoroughly explain all of the features our X5 has to offer. It is abundantly clear that this dealership's team consistently goes the extra mile, leaving no aspect of customer satisfaction unattended. Without hesitation, I wholeheartedly recommend Tim Muldoon and his exceptional team at Premier. Their commitment to creating a remarkable car buying experience is unparalleled. We extend our deepest gratitude to Tim for his relentless dedication. More
Dealt with Tim from sales he sounded so un professional, when speaking with him on the phone he hung up on me, so rude !!! Take your business else were. At the end of the day I was just negotiating no need when speaking with him on the phone he hung up on me, so rude !!! Take your business else were. At the end of the day I was just negotiating no need to catch feelings like that and act rude on hanging up the phone !! More
Had the best experience at BMW of Cape Cod. Tim was so helpful and treated me like I was buying a $100k car. When I picked up my car, it was perfectly detailed, and someone spent 45 minutes goi Tim was so helpful and treated me like I was buying a $100k car. When I picked up my car, it was perfectly detailed, and someone spent 45 minutes going over all my car’s features. i will definitely purchase my next vehicle from them. More
I've purchased several BMWs from Tim. He is attentive to what is important to me and makes suggestions accordingly. I've referred friends to Tim, and they always mention what a good exper He is attentive to what is important to me and makes suggestions accordingly. I've referred friends to Tim, and they always mention what a good experience they' had. More