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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,314 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

December 08, 2022

Professional, courteous all around very pleased with all aspects of visit. Done in a timely manner as well More

by Pamelacleblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Maeve Maher
Report | Print
Dec 12, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello. We are glad that our Service Team was able to satisfy all aspects of your request in an efficient manner. We value your feedback here at BMW of Cape Cod. Please don't hesitate to reach out for any future needs.

December 07, 2022

Was taken care of in timely manner. .good explanation of service provided. Loved video provided by technician! Dave W. More

by watermary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Dec 07, 2022 -

BMW of Cape Cod, A Premier Company responded

Hello and thank you for visiting BMW of Cape Cod for service. We are glad that our Service Team was able to assist you with explaining the service they provided on your vehicle.

December 05, 2022

My car was in for a simple oil change. Service was very good as usual. Only one minor problem. . The technician failed to cancel the service light on the dash which means I'll have to retu More

by Brich555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Maeve Maher
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Dec 05, 2022 -

BMW of Cape Cod, A Premier Company responded

We appreciate your feedback and review. Please do not hesitate to reach out if you need any further assistance from our Service Team at BMW of Cape Cod. Have a fantastic day!

December 04, 2022

Brought my X5 in for a tire leak. Arthur not only helped me fix the tire on the spot, but did the required oil change while I was there. Great Service. More

by acb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
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Dec 05, 2022 -

BMW of Cape Cod, A Premier Company responded

Thank you for this excellent review of our Service Department. We are very happy to learn that our Service Team went above and beyond to take care of your X5 by fixing your tire and providing this oil change. This is the high level of customer care that you can always expect from our team here at BMW of Cape Cod.

November 27, 2022

The dealership was absolutely spotless. My experience with my sales representative Tim and everyone I encountered at the dealership was top notch. I would say to anyone if you're looking fo More

by Capecodrob
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon
Report | Print
November 21, 2022

Mauve was professional and polite. I went for an oil change and she updated all the recalls and system updates. I feel she is very knowledgeable and I am glad she is my car advisor, More

by Paula miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Nicholas Laham, Danielle Del Buono, Maeve Maher
Report | Print
Nov 25, 2022 -

BMW of Cape Cod, A Premier Company responded

Paula, we're glad to learn our Service Team provided you with a knowledgeable and professional service experience! Please don't hesitate to reach out to BMW of Cape Cod for any future automotive needs.

November 20, 2022

Mike made a sight unseen out of state purchase smooth and easy. I will certainly consider Cape Cod BMW for future purchases. More

by Chrismc90
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bela Rua
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Nov 21, 2022 -

BMW of Cape Cod, A Premier Company responded

Chris, we are ecstatic to learn from your perfect review that we have earned your trust as a loyal customer at BMW of Cape Cod! Thank you for taking the time to share your easy and amazing five-star experience with us. We look forward to serving you in the future. Take care.

November 17, 2022

My recent service appointment with Charley Claffey was great. Scheduling my appointment on line was easy and my service was timely and professionally performed. More

by rwrossetti@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Nov 21, 2022 -

BMW of Cape Cod, A Premier Company responded

We are so grateful to see such a positive review and five star rating from you. Our service department is pleased to hear about your easy and professional experience with us here at BMW of Cape Cod.

November 17, 2022

Pleasant attentive service at reception. Problem explained and addressed appropriately and quickly. Will bring auto back here when needed. More

by Marcschweiger8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Nov 18, 2022 -

BMW of Cape Cod, A Premier Company responded

Sounds like you had a great visit from start to finish, which makes everyone at BMW of Cape Cod very happy. Thank you for taking the time to send us a 5-star review. We're very glad to learn that you had an easy experience and that you ultimately left with exactly what you wanted. We appreciate you for being one of our valued customers and we look forward to servicing your car again when needed.

November 17, 2022

Arthur was fantastic throughout a prolonged wait for a part and then multiple follow on issues that needed fixing More

by Kevin112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur (service)
Report | Print
Nov 21, 2022 -

BMW of Cape Cod, A Premier Company responded

Hi Kevin. We're glad to see from your perfect rating that the friendly staff of BMW of Cape Cod delivered a great experience. If there's anything further we can do for you, please let us know.

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