BMW of Cape Cod, A Premier Company

Scheduled oil change for 10 AM. Arrived 9:45. Waited 2 hours. Inexcusable. Watched video of multi- point inspection. Very cursory two minute drill. Hood up. Everything looks goo Arrived 9:45. Waited 2 hours. Inexcusable. Watched video of multi- point inspection. Very cursory two minute drill. Hood up. Everything looks good. Hood down. Complimentary car wash not performed. Instead referred to facility down the street. I had no time for that delay. So I certainly could not recommend to a friend. Overall, pretty poor service. More

Richard was understanding and very considerate while we worked through a service issue. I appreciated his professionalism throughout our transaction. worked through a service issue. I appreciated his professionalism throughout our transaction. More

Great experience. Staff are very friendly and efficient. It was a pleasure having our car 🚗 serviced Staff are very friendly and efficient. It was a pleasure having our car 🚗 serviced More

Had a great experience purchasing a vehicle from BMW of Cape cod. No pressure sale, smooth transaction. Tim Muldoon was very professional and knowledgeable about the product. Cape cod. No pressure sale, smooth transaction. Tim Muldoon was very professional and knowledgeable about the product. More

Flat tire on the way to work - they got me in right away. The people at this dealership really make a difference. I have worked with Maeve for years. She always takes great care of me (especially this time w The people at this dealership really make a difference. I have worked with Maeve for years. She always takes great care of me (especially this time without a scheduled appointment). Arthur has helped me in the past and got me in and out when the car was done today. Madison was pleasant over the phone. Thanks Maeve, Arthur, Charley, Madison and the rest of the Cape Cod BMW team. More

The service people are knowledgeable, informed and professional. The same is true for the people in Parts. We have purchased two BMWs here and been treated well. professional. The same is true for the people in Parts. We have purchased two BMWs here and been treated well. More

I waited a new weeks for my appointment which was ok. Brought it in at 9:30 on Thursday. No word yet at 4:30 so I call but no answer; I left a message. Got a call just before 5 saying they had not worked Brought it in at 9:30 on Thursday. No word yet at 4:30 so I call but no answer; I left a message. Got a call just before 5 saying they had not worked on my car. Got a video text around 11:00 Friday saying I needed back brakes, I called and gave the go ahead. I was disappointed that car was not serviced on the day of the appointment. Luckily I was able to make the delay work. More

Charley Claffey was wonderful. He is very knowledgeable, explained everything very clearly, kept in contact with us while the service department trouble shot. He was great. Thanks He is very knowledgeable, explained everything very clearly, kept in contact with us while the service department trouble shot. He was great. Thanks Charley. More

Completely satisfied with prompt service without an appointment. Had run flat tire replaced. Service people were very polite and efficient appointment. Had run flat tire replaced. Service people were very polite and efficient More

Received the usual efficient maintenance support as I have been accustomed to expect. They also updated me on the status of a recall notice. Unfortunately no solution was yet provided by BMW Corp. have been accustomed to expect. They also updated me on the status of a recall notice. Unfortunately no solution was yet provided by BMW Corp. More