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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,314 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

January 17, 2023

Charley my service advisor was great. He listed my service needs and had the mechanics address them all in one visit. In that this is my wife’s car, that gave my wife a peace of mind tha More

by RILEY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , my mechanic who texted me a video, Charley Claffey
Jan 18, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words for Charley, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 16, 2023

Such a wonderful experience everyone was so pleasant and helpful. I highly recommend this dealership. More

by shannellwilliams22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Shannell, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Alex Robbins - Sales Manager arobbins@drivepremier.com

January 15, 2023

My husband and I drove down from the Northshore in hopes of leasing an X5. All of the staff we worked with from the moment we walked in were friendly and helpful. We were given prompt service and we were ab More

by ROBIN74F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Paul Capparella
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Robin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new X5! Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com

January 14, 2023

They attended to me Very good and thorough . Treated me with respect and answered my questions More

by KBIRUNGI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with Charley and our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

Took me the same day which was great. I wish I would have known ahead of time how long I would be waiting. More

by STEPHANIEERB
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Stephanie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

Clean, efficient, kept me informed of status of work. Service personnel friendly. Too many appointment reminders (at least 10 sent) More

by JRMCKENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

The best owner , service and staff prompt courteous always willing to help with a smile in sufficient time More

by Janet B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Nicholas Laham, Maeve Maher, Alex Robbins, Chris Spence
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Janet, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 14, 2023

Very professional, knowledgeable, accommodating. I always know that my bmw will be well cared for. Thankyou, Ted steiger More

by ALBERTSTEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Ted, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 12, 2023

Because of Maeve's personality she is a good ambassador for the dealership. Maeve is very good at her job. She is efficient with her task at hand and keeps you updated of the progress of service. More

by DAHAIGHT
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 12, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to have provided you with such a positive experience! Maeve and our team sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 12, 2023

I had previously purchased my BMW from Peabody but got such excellent service at Premier I bought my last BMW at Premier and will buy my next. Ms. Maher is excellent at her job and an asset to your dealer More

by bthompson29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 12, 2023 -

BMW of Cape Cod, A Premier Company responded

Bruce, It's great to hear that Maeve was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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