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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.7
1,321 Reviews

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,321 reviews

January 24, 2023

Easy, effortless service. Would prefer not to have to take extra step for car cleaning. Also , frequently a lengthy wait for a loaner which I sometimes require, Otherwise, More

by MCHORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 25, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 23, 2023

James was very helpful and did a great job taking care of us. There was an issuer with something but the dealership said that they would cover it so I am pleased overall with the dealership. More

by Colin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Chris Spence, Charley Claffey
Jan 23, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Colin, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Alex Robbins - Sales Manager arobbins@drivepremier.com

January 21, 2023

Excellent service from Beginning to end. Exceptional communication. Charley very professional. Terrific experience. I would highly recommend the dealership. More

by JOSEPH.VALLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 23, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us, Joseph. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charley and our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 21, 2023

Friendly, knowledgeable, always willing to go the extra mile. I especially like the video presentation of our car and what is recommended to further maintain its safety and drive quality. More

by Shack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher, Charley Claffey
Jan 23, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 21, 2023

We are on our 5th BMW from Premier The great service is why we keep coming back, even if our primary residence is NYC. Issues are handled quickly by a competent, friendly staff. More

by DAVEOFFICER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 23, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 20, 2023

CC BMW was helpful in our service. There was a question about CNA extended care coverage and they reschoour appointment for the following week until I referred to my policy from home. More

by LFDOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 20, 2023

Madison was excellent. She kept me informed every step of the way. Madison is a huge asset to Premier. More

by drake.cormier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Alex Robbins, Madison Mascarelli
Jan 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Drake, Thank you so much for your excellent review! We are so glad that Madison had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 20, 2023

Always comprehensive in their service and professionalism. I feel well taken care of every time I need service. More

by JEANETTE.TWEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Jan 23, 2023 -

BMW of Cape Cod, A Premier Company responded

Jeanette, thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 19, 2023

Absolutely the best in professionalism. I highly commend Maeve for her graciousness and support. Thanks More

by JANETEXHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Jan 20, 2023 -

BMW of Cape Cod, A Premier Company responded

Janet, Thank you for your business and this review. We're happy to hear Maeve and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 19, 2023

Great service every step of the way I was very pleased with Maeve and service More

by ronporzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington, Maeve Maher, Chris Spence
Jan 19, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy Maeve provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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