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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,321 Reviews
Call Dealership (508) 815-5500
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,321 reviews

January 28, 2023

Extremely satisfied with service at this dealership. Staff is very knowledgeable and helpful overall. Will continue to use them for all service issues. More

by RMARKARIAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bela Rua, Maeve Maher, Chris Spence, Charley Claffey
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 28, 2023

Everyone very courteous and professional at this dealership. They get the job done and usually I wait where the wait area is clean and stocked with snacks , water, or coffee. More

by GKCRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 28, 2023

They made the car buying experience a pleasure. It was quick and easy, everyone epwas professional and friendly. More

by DANALWALL123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bela Rua, Paul Capparella, Chris Spence
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Congratulations on your new purchase. We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Alex Robbins - Sales Manager arobbins@drivepremier.com

January 28, 2023

Great buying experience! From inventory to contract, all personal were professional and informative. Highly recommended. More

by SGILLIS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Nicholas Laham, Chris Spence
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Alex Robbins - Sales Manager arobbins@drivepremier.com

January 27, 2023

Good advice on upgrade of GPS, pleasant waiting area and loved the video from the service which I had never seen before. Bravo! More

by dsurround
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Jan 29, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 26, 2023

difficult to get an appointment invoice stated that the car was washed and vacuumed (neither was done, received a car wash coupon) this is what I can tolerate from Kia but not a premium brand More

by Marko Koellmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who returned the car was Tony,
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 26, 2023

They do what the say they are going to do and are a pleasure to deal with. I wont buy a vehicle from anyone else. More

by REGOMFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Muldoon, Alex Robbins, Chris Spence, Charley Claffey, Madison Mascarelli
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 25, 2023

Fantastic service and staff. Maeve is wonderful to work with and always keeps me updated on the status of my car. Highly recommend! More

by Kathleen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Maeve delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 25, 2023

I like the transparency of the transaction, Mike my salesman was professional,knowledgeable,and exceeded my expectations. In, short,I highly recommend BMW of Cape Cod. More

by thehomeinspector
Recommend Dealer
Yes
Employees Worked With
Chris Spence, Mike Tullie, Charley Claffey
Report | Print
Jan 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 24, 2023

Purchase my daughters BMW from their dealer and the process was amazing. My sales person was amazing! More

by Ybruno1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Chris Spence
Report | Print
Jan 25, 2023 -

BMW of Cape Cod, A Premier Company responded

Congratulations on your daughter's new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope your daughter enjoys her new vehicle, and we look forward to continuing to serve you in the future! Alex Robbins - Sales Manager arobbins@drivepremier.com

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