BMW of Cape Cod, A Premier Company

My X5 Purchase James is an Outstanding Salesman. There was no typical hard sell or pressure. He was extremely professional, thoroughly knowledgeable about the X5 mod James is an Outstanding Salesman. There was no typical hard sell or pressure. He was extremely professional, thoroughly knowledgeable about the X5 model, and very prepared for the sale. During the test drive he had two models ready, warmed up and waiting for me to drive. During the completion of the sale he had everything ready; all the paperwork, floor mats and roof rack crossbars ready for the vehicle. I would buy a car again from Hames and I would highly recommend him to others interested in buying a BMW. GreatbJob James!!!! Richard had the business portion of the process down to a science. I have never, in 40 years of buying cars at dealers, ever had such a smooth, quick process. Richard was very pleasant to deal with and was all about the customer. Brandon, the IT tech was amazing. You can tell he loves his job and the product. He was extremely helpful in navigating me through the electronics of my new X5. He was the perfect fit to this team of three musketeers. Way to go BMW and Premier. You have an outstanding team. Keep them doing what they are already doing.....providing outstanding customer service. It is evident that BMW and Premier are all about quality. Thanks. More

BMW of Cape Cod - Exceeding Expectations Tim Muldoon, and the entire team at BMW of Cape Cod, made my new BMW purchase an extraordinary experience. From the moment I first stepped through doo Tim Muldoon, and the entire team at BMW of Cape Cod, made my new BMW purchase an extraordinary experience. From the moment I first stepped through door, to the moment I drove off in my new X3, I was impressed with the team's knowledge, professionalism and welcoming style. My expectations were not only met, they were exceeded. More

Great Experience at Bmw of Cape Cod Recently bought a new vehicle at BMW of Cape Cod and had a great experience. Worked directly with Anthony but the entire staff as a whole was welcomin Recently bought a new vehicle at BMW of Cape Cod and had a great experience. Worked directly with Anthony but the entire staff as a whole was welcoming and helpful in the process. 10/10 would recommend. More

Bob's 2018 X3 We have purchased four new BMW's from this dealership in the past years: an X3, a 435, an X1 and now the second X3. BMW of Cape Cod is outstanding - f We have purchased four new BMW's from this dealership in the past years: an X3, a 435, an X1 and now the second X3. BMW of Cape Cod is outstanding - from Sales to Service - top notch! And of course, the vehicles are awesome! In all, we've owned a total of six BMW motor vehicles - one of them, a 540, for 19 years! Special mention MUST go to James Carbonell, in Sales, for his professionalism...and personal touch. All-in-all, we highly recommend BMW of Cape Cod! More

Excellent Service Charles Cullen kept in touch with me throughout my appointment for a rain water leak that was hard to find. After a couple of tests they found the sou Charles Cullen kept in touch with me throughout my appointment for a rain water leak that was hard to find. After a couple of tests they found the source and the problem Is resolved. I appreciate that the Tech Jeff was persistent and took time to speak with me to learn more about the issue when he couldn’t find the source after the first testing attempts. They cleaned the interior beautifully too which was a bonus with the mess my doggies create with their dusty paws. More

Stellar experience I have dealt with about 12 dealerships to purchase vehicles and over 25 to shop around. BMW of Cape Cod has tied my 1st place experience of one other I have dealt with about 12 dealerships to purchase vehicles and over 25 to shop around. BMW of Cape Cod has tied my 1st place experience of one other dealership here in MA. The entire process was speedy but thorough, from the initial phone call and emails thru thr day of purchase only 2 days later. My trade-in value was fair and at market, not below. I would highly recommend them! More

B&L X1 We've purchased several new vehicles from CC BMW/James....top notch all around...!! We're pleased with the friendliness and professionalism they prov We've purchased several new vehicles from CC BMW/James....top notch all around...!! We're pleased with the friendliness and professionalism they provide...along with a personal touch as well. More

Excellent Service Department I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service manag I used to drive all the way to Boston from the tip of the Cape to avoid the former BMW dealership located in Hyannis and their depressed service managers - the staff at funeral homes were far more pleasant. Thank goodness for the new ownership, service staff, and building that represents BMW of Cape Cod. Rebecca in the service department is outstanding, as is the manager of the department. No more long, overnight trips to Boston; the best is now here. More

Outstanding! BMW of Cape Cod is 5-Star! The professionalism of the employees is outstanding and the facility/selection is beyond amazing! The whole team involved w BMW of Cape Cod is 5-Star! The professionalism of the employees is outstanding and the facility/selection is beyond amazing! The whole team involved was great and Anthony was spot on with getting everything I wanted seamlessly. Highly recommended! More

Wonderful experience! I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. He gave me his personal mobile and I contacted him many times regarding the pros and cons of a specific car that I had my eye on. Tim was great to work with and I really feel that he was looking out for my best interest. His exact words "You're not wasting my time at all! Even if you do go with a different brand, I just want to make sure that you're getting a good value". He is truly a class act and helped me through this process, which can be rather daunting to someone that does not have a lot of knowledge about cars. The dealership is beautiful. There is a great waiting area and they treat everyone that walks in the door like gold. Wonderful coffee/beverage station and plenty of snacks. Very comfortable leather chairs in the waiting room and I won't mind sitting and waiting when my vehicle gets serviced. The finance manager (Richard) was wonderful as well as Ethan Harrington who spent almost two hours showing me how my new car works and all of the bells and whistles. He even put in the new mats for me and switched out the license plate holder upon my request. They really left no stone unturned. I'm happy to be part of the Premier BMW family and will continue to purchase my future cars from this dealership. Anyone considering a BMW should visit this dealership and ask for Tim Muldoon, you'll be happy that you did! More