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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,319 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,319 reviews

February 04, 2023

Great service and great people to deal with. Will be going back again for sure! More

by ZAPARS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Charley Claffey
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Feb 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 03, 2023

For me the dealership is conveniently located, the facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress More

by j3lmangiaratti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur and not sure of the other gentleman’s name
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Feb 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 03, 2023

It's Always easy to be a satisfied customer with clear communication and a lyft More

by casey1746cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 02, 2023

Unfortunately the car stopped working one week after. More attention could have prevented this, knowing its an old car. More

by kingcaporay1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
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Feb 03, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Myles Leavitt - Service Manager mleavitt@drivepremier.com

Feb 03, 2023 -

kingcaporay1 responded

That would nice.

February 02, 2023

They took my vehicle maintenance seriously and even anticipated needs I wasn’t aware of. The technician in the video sounded experienced and invested. Service Advisor was knowledgeable and efficient More

by TXGBURNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 01, 2023

Charlie was great, kept me up to date with what was happening with my car More

by patricia.tatar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 02, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Patricia! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 01, 2023

Tim is fantastic. A+ Had a sensor problem 24 hours after taking possession of brand new 2023 X5 and its still not resolved. Getting a bit frustrated. More

by tmtroiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington
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Feb 02, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Robbins - Sales Manager arobbins@drivepremier.com

February 01, 2023

Bought my second car from premier Tim Alex and Chris were outstanding everything promised was delivered an amazing group will recommend family and friends….. thank for the great experience More

by Cape crusader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Myles Leavitt , Paul Capparella, Maeve Maher, Alex Robbins, Chris Spence, Mike Tullie, Madison Mascarelli
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Feb 02, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

January 31, 2023

Had an issue with quoted service needed post oil change inspection. Manager worked with me to help retain our repeat business. Service coordinator was pleasant and easy to work with. Like most in the servi More

by AMM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony - service coordinator , Myles Leavitt
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Feb 01, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

January 31, 2023

I had a great experience at BMW and I love my new car. Tim and the whole team are great. More

by Valatthebeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Alex Robbins, Chris Spence
Report | Print
Feb 01, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

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