BMW of Cape Cod, A Premier Company
Hyannis, MA
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Excellent BMW Experience Anthony provided excellent customer service in assisting me in leasing my new BMW. He spent a significant amount of time reviewing vehicle options im Anthony provided excellent customer service in assisting me in leasing my new BMW. He spent a significant amount of time reviewing vehicle options important to me, while thoroughly exploring financial options that would best suit my needs. Throughout the leasing process, Anthony was always available to answer specific questions I had about features of the vehicle and the overall transaction. He was a pleasure to work with, knowledgeable and I would highly recommend contacting him if you are visiting the dealership. Also, the entire staff at the dealership were extremely accommodating and professional. More
Family Like Professionalism "Everyone" at the dealership was very nice and accommodating handling all the relevant details including license and registration. The mini-cooper "Everyone" at the dealership was very nice and accommodating handling all the relevant details including license and registration. The mini-cooper was sparkling on pickup. More
Outstanding service and easy buying process. I had the best experience! Outstanding service and the buying process could not be easier. I am so grateful we have such amazing dealerships here on C I had the best experience! Outstanding service and the buying process could not be easier. I am so grateful we have such amazing dealerships here on Cape Cod with premier. Ben Whitney was my sales professional. It is an amazing thing when you can buy a car and not get the cheesy sales pitch routine. I explained what I was looking for roughly and he got me the perfect car for my budget. (2015 328xi). I was treated as a person and not an ATM card. I look forward to doing business in the future with Ben and the premier team. More
Sales experience We dealt with James Carbonell once again. Rated 5 stars for professionalism and follow up Jake explained all features perfectly Physical facility We dealt with James Carbonell once again. Rated 5 stars for professionalism and follow up Jake explained all features perfectly Physical facility is beautiful and clean More
Purchasing a BMW remotely The evolution of technology provides consumers with many ways to research and purchase cars today. My on line experience with BMW Cape Cod specificall The evolution of technology provides consumers with many ways to research and purchase cars today. My on line experience with BMW Cape Cod specifically (Tim Muldoon, Richard Harrington, Brandon (BMW Genius), and Nick Laham was superior to any other car dealership that I have worked with over the last year in my pursuit of my new X5. The ability for the team to high-lite the options and price of the car compared to others in the market was amazing. I really felt like they were helping me understand the various nuances and ambiguity in the car buying process while leveraging the various technology apps so that I would understand exactly what I was purchasing. Tim, and Richards response time to my questions was extremely prompt and professional. Most importantly they demonstrated "sales patience" with me. This is not a skill that the majority of sales professionals have. Finally, the most important question that I ask my clients and a true indicator of achieving a trusted advisor status as a sales professional, and for me the holy grail success is "Would you purchase from my company again.? My answer is Yes, I would most definitely from BMW Cape Cod. Thank you very much guys. John Scollins More
Why go anywhere else? Can't thank the BMW of Cape Cod team enough. Anthony and his team are always a pleasure to work with and I look forward to dealing with them more in t Can't thank the BMW of Cape Cod team enough. Anthony and his team are always a pleasure to work with and I look forward to dealing with them more in the future. They always go going above and beyond! Never a reason not to work with Premier of Cape Cod. Thanks again team, OG More
Professional staff and easy purchase. No pressure. I bought a pre-owned and called ahead to make sure that it was available. When I arrived they knew who I was, what car I was interested in, and gave m I bought a pre-owned and called ahead to make sure that it was available. When I arrived they knew who I was, what car I was interested in, and gave me the keys for a test drive without any delay. I took the car for a drive, reviewed the payment options that day and said I'd have to sleep on it. I was provided with all the information I needed quickly and easily and never felt pressured to make a purchase. I called back the next day and set up a time to pick it up. When I returned the car was clean and ready to go. I spent a short time with the Finance person going over possible warrantees and once again felt no pressure whatsoever to choose any of the add-ons. Had a great session with the BMW genius where we went over all the details of the car. Would recommend to anybody looking for a BMW. I went to 3 different dealers in the area and this was the nicest facility with the most professional staff. More
Ben Whitney We bought a 3 series with Ben. He was amazing to work with. He went above and beyond cleaning up the wheels, windshield and headlamps to make the car We bought a 3 series with Ben. He was amazing to work with. He went above and beyond cleaning up the wheels, windshield and headlamps to make the car look top notch. He always made my wife and I feel comfortable throughout the whole process. He was extremely hospitable and the ambiance of the showroom was very serene which made for an ease of doing business with low pressure. The entire process was very efficient in terms of dealing with the paperwork. Ben was very knowledgeable and answered all of our questions with great acumen. The best part of the process for us was how Ben not only went to the RMV for us but also had a driver bring us the vehicle to our home sine we live 75 miles away in Franklin. I’m in the process of trading in my Mercedes 3 series and will most definitely work through Ben for our next vehicle. More
Another great experience at BMW of Cape Cod! I can’t say enough positive words regarding my experience at BMW of Cape Cod. I’ve known my BMW specialist, Anthony Latham, for over five years. This I can’t say enough positive words regarding my experience at BMW of Cape Cod. I’ve known my BMW specialist, Anthony Latham, for over five years. This is the 5th BMW my family has bought from Anthony! Anthony, and the staff at BMW of Cape Cod, were professional, courteous, knowledgeable, and patient. Their no pressure, warm and welcoming atmosphere makes car buying an enjoyable experience rather than a high anxiety chore I used to endure. After I bought my cars, Anthony didn’t forget me or my family. He personally worked through any issue I had and wasn’t satisfied until I was satisfied. The service staff is professional and courteous. The entire staff works to ensure you are as comfortable as possible. They understand your time is valuable and work diligently to get you on your way. Thank you Anthony and the BMW staff for another great experience! More
Really Good Experience I recently purchase my new (to me) car from BMW of Cape Cod. I don’t live near the Cape, but I saw a car advertised at a great price and decided to t I recently purchase my new (to me) car from BMW of Cape Cod. I don’t live near the Cape, but I saw a car advertised at a great price and decided to take the long drive. The car was exactly as advertised and I was treated very well by my sales rep, technical advisor, finance manager and everyone else at the dealership. What I really appreciated is not being pressured to buy expensive post sale add ins like they do at other dealers. When I picked up my car, my tech advisor spend a lot of time with me to ensure that I fully understood how to use all of the features. Bottom line I highly recommend buying a car at this dealership. More