BMW of Cape Cod, A Premier Company
Hyannis, MA
Filter Reviews by Keyword
By Type
Showing 1,314 reviews
This dealership was AMAZING to work with! ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++ ! Knowledgeable, courteous, timely, honest & professional. Highly recommend A++ More
All are efficient and a pleasure to work with. They were on schedule and the waiting area is comfortable with coffee and snacks. No complaints! They were on schedule and the waiting area is comfortable with coffee and snacks. No complaints! More
The actual Service was fine once it was done. The lack of communication was troubling- it’s a new 2023 car. Was thinking only 1 day. It was in shop for 4 full days. I understand everywhere is sho The lack of communication was troubling- it’s a new 2023 car. Was thinking only 1 day. It was in shop for 4 full days. I understand everywhere is short staffed, a phone call wound have been all it took. Was told a call would be made with update, no call made. Car was returned unwashed or vacuumed as it states it was done. More
Just about everyone in the facility, other than the gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were t gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were there so that they could concentrate on the "important" stuff - paperwork and technology. They go through the motions - That's at best - average. More
For me the dealership is conveniently located, the facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress and timing of the work. More
They took my vehicle maintenance seriously and even anticipated needs I wasn’t aware of. The technician in the video sounded experienced and invested. Service Advisor was knowledgeable and efficient anticipated needs I wasn’t aware of. The technician in the video sounded experienced and invested. Service Advisor was knowledgeable and efficient More