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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,321 Reviews
Call Dealership (508) 815-5500
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,321 reviews

February 18, 2023

$570 to replace a cracked plastic tail light is incredibly high. Unlikely that I’ll by a BMW again. More

by doug
Recommend Dealer
No
Employees Worked With
Madison Mascarelli
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Feb 22, 2023 -

BMW of Cape Cod, A Premier Company responded

Doug, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 18, 2023

Richard and James were stand out amazing - helpful and so wonderful. I will be highly recommending BMW cape cod because of Richard and James! So thankful for their help!! More

by jessicaelizabethnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington
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Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Jessica! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard and James met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com

February 17, 2023

Courteous dependable accommodating comfortable environment, easy in and out, car wash thorough, service excellent. Sales excellent More

by MARGARET.NOWAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
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Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Margaret, Thank you so much for your excellent review! We are so glad that Maeve had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 15, 2023

Great experience with entire process. Staff were attentive, responsive and detail oriented. Highly recommend. Thanks. More

by avvorce
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Bela Rua, Chris Spence, Aurthur Joyce
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Feb 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! Tim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Alex Robbins - Sales Manager arobbins@drivepremier.com

February 15, 2023

Friendly, professional, efficient and courtesy demonstrated by Charley! I blew a run flat coming over the bridge from Albany NY. The team got me in and out in an hour! More

by JIMPRS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
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Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Charley here at BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 14, 2023

Speedy check-in, friendly, helpful staff, comfortable waiting area. Service went much more quickly than I expected. More

by MWCROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 14, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 14, 2023

Service was great car was ready when promised with all work done with complete satisfaction More

by Brianmcgowan1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher
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Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 14, 2023

Tim was very Helpful in explaining the car and features and also removing three cars from showroom so we could text drive the vehicle that was in showroom. We new what we wanted and he help us get that. More

by Angeloknk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon
Report | Print
Feb 14, 2023 -

BMW of Cape Cod, A Premier Company responded

We are very happy to hear that Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Robbins - Sales Manager arobbins@drivepremier.com

February 14, 2023

One of the best car buying experiences I have had from start to finish. Tim was fantastic answering all my questions and building a trusting relationship with the dealership and Chris walked me though ev More

by michelleT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Chris Spence
Report | Print
Feb 14, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Michelle! It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

February 13, 2023

Buying a car and financing the car with this dealership was a good experience. Tim took his time to help me find the right car for my needs and that fit into my budget while making sure that it was a car I More

by Trofahs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Bela Rua, Chris Spence, Mike Tullie, Charley Claffey
Report | Print
Feb 13, 2023 -

BMW of Cape Cod, A Premier Company responded

It's great to hear that Tim was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Alex Robbins - Sales Manager arobbins@drivepremier.com

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