BMW of Cape Cod, A Premier Company
Hyannis, MA
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Tim was very Helpful in explaining the car and features and also removing three cars from showroom so we could text drive the vehicle that was in showroom. We new what we wanted and he help us get that. and also removing three cars from showroom so we could text drive the vehicle that was in showroom. We new what we wanted and he help us get that. More
One of the best car buying experiences I have had from start to finish. Tim was fantastic answering all my questions and building a trusting relationship with the dealership and Chris walked me though ev start to finish. Tim was fantastic answering all my questions and building a trusting relationship with the dealership and Chris walked me though every step of the final financial piece closing the sale. Amazing experience, thank you couldn't be happier! More
Tim was great to work with and so was Chris in handoff. Discussion was transparent. Before we reached, in all the conversations over text Tim was clear and responsive. The team at the dealer was also great Discussion was transparent. Before we reached, in all the conversations over text Tim was clear and responsive. The team at the dealer was also great. THANK YOU Tim. More
Buying a car and financing the car with this dealership was a good experience. Tim took his time to help me find the right car for my needs and that fit into my budget while making sure that it was a car I was a good experience. Tim took his time to help me find the right car for my needs and that fit into my budget while making sure that it was a car I was absolutely pleased with. He offered some valuable advice during the decision making process while Chris made sure that I got the financing rate that I deserved. More
The only reason I didn’t give 5 stars is because the cars are no longer washed at time of pickup. Tony was terrific as was the service and communication. The video of the inspection is very cool. are no longer washed at time of pickup. Tony was terrific as was the service and communication. The video of the inspection is very cool. More
James (sales) and Maeve (service) always do a great job. Professional and communicative. Thank you to both of them. And Rich for his joke telling. Professional and communicative. Thank you to both of them. And Rich for his joke telling. More
Easy drop off. Service department kept me informed. I knew all costs upfront. Vehicle was finished when they promised! Service department kept me informed. I knew all costs upfront. Vehicle was finished when they promised! More
I purchased an oil change package when I purchased my car from my lease with 14k in miles, spent a fair amount of money on it. Was never informed that it expired after less than 2 years. I never used one oil from my lease with 14k in miles, spent a fair amount of money on it. Was never informed that it expired after less than 2 years. I never used one oil change. And I’m only at 22k in miles now 2 years later and had to spend $600 for a service that I paid for but never used. When I talked to 2 people who were higher ups they were a bit condescending and said did I think it went on indefinitely? Well maybe if it was explained, but hey they got the commission so they are happy. More
Everything went well and Charley was efficient and professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i woul professional. My only disappointment is that I expected the usual car cleaning, as listed In the work order but did not receive it. I was told i would get a coupon for a detailing but have received it. More