BMW of Cape Cod, A Premier Company
Hyannis, MA
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A quick Test Drive Visit turned into a purchase ! Went to BMW to drive a car since i had never owned a BMW before. I was going to test drive many different brands before making my decision. Met with Went to BMW to drive a car since i had never owned a BMW before. I was going to test drive many different brands before making my decision. Met with Ben, he listened to what i wanted in a car, listened to what my lifestyle is like and suggested the X5 to drive. I had previously owned Jeeps, Audi etc. within the first mile, I knew I wanted a BMW - just didn't know which one. I also communicated that I love technology but HATE when I Do not know how to work it, or if I'm not shown how to use it. This was a match made in heaven. Ben got me into the exact car i wanted, with all of the things on my wish-list. Then, I am introduced to Brandon.....He spent a lot of time with me to make sure I understood how the technology works! He was patient and listened to me so he could explain it in terms that i would understand! the amount of personalized service was incredible! Never have i experienced service like this in ANY industry. It was so exciting to pick up the car from two people that were genuinely excited for me and passionate about BMW!!!! I'm a loyal customer for sure!!! - and all from one test drive visit for comparison..... More
Great experience! James was a pleasure to work with. My out of state purchase was handled efficiently and without any issues! I would definitely purchase another car James was a pleasure to work with. My out of state purchase was handled efficiently and without any issues! I would definitely purchase another car from James and BMW of Cape Cod. More
Genuine helpfulness Buying a car through Tim Muldoon at Premier BMW was a very positive experience. He listened carefully to what I was looking for, was highly knowledgea Buying a car through Tim Muldoon at Premier BMW was a very positive experience. He listened carefully to what I was looking for, was highly knowledgeable and resourceful in presenting my options, and quite patient as I tested a dozen other possibilities at other dealers. The dealership as a whole seems very professional and respectful of its customers’ time and intelligence. More
Greatest Experience Ever Going to the car dealership "can" be a dreadful decision. Going back and forth and dealing with sleazy management who are never transparent. The f Going to the car dealership "can" be a dreadful decision. Going back and forth and dealing with sleazy management who are never transparent. The folks here at BMW of Cape Cod made car buying easy, fast, painless and fun. The enthusiasm and professionalism of the team is exemplary and could not be happier with how smooth the process was. I had the pleasure of dealing with Ben and Brandon. Both of them made the entire process enjoyable. I will be referring friends and family to this dealership and anyone else who is looking for a new car! More
Excellent experience I recently purchased a BMW from Ben at BMW of Cape Cod. I appreciate his knowledge, helpfulness, and low key interaction. Working with Ben, Brandon, R I recently purchased a BMW from Ben at BMW of Cape Cod. I appreciate his knowledge, helpfulness, and low key interaction. Working with Ben, Brandon, Richard, James, and others at the BMW of Cape Cod dealership was an excellent experience. I recommend and would also return to BMW of Cape Cod for future purchases. More
Giving car dealers a new and improved image! I came into Premier BMW with very little knowledge of the product, and dreaded being bombarded by sales people and pressured into a purchase, like som I came into Premier BMW with very little knowledge of the product, and dreaded being bombarded by sales people and pressured into a purchase, like some past experiences at dealerships. I can confidently say that premier is NOT one of those dealerships at all! Joe Martin met with me, spent over an hour and a half explaining everything there was to know before making a decision, the good and the bad. His no pressure approach was a true breath of fresh air, I quickly let my guard down and was able to open my mind up to the vehicle and take my time making a decision. Although, ultimately I decided that the brand was not best suited for my current lifestyle (I’m just not ready to give up the third row seating!), I had a truly wonderful experience with Joe, and Richard Harrington in finance, who really worked hard and got me a spectacular deal that was hard to say no to. I would highly recommend this dealership, and specifically Joe and Richard to anyone looking for a sporty, road gripping and loaded BMW. More
The best people you will ever work with Ben is amazing the hole staff at bmw or cape cod is incredible I would recommend them to anyone if you are in the mark people you will ever work with Ben is amazing the hole staff at bmw or cape cod is incredible I would recommend them to anyone if you are in the market for a bmw go there and you won't regret it More
Great salesperson and dealership. Can’t say enough good things about Joe Martin when I compare him to all the car sales people I have dealt with over the years, it was truly a pleasan Can’t say enough good things about Joe Martin when I compare him to all the car sales people I have dealt with over the years, it was truly a pleasant and outstanding experience. The other dealership employees that my wife and I had contact with were also very helpful, and professional. GRG A very satisfied customer. More
Relaxing sales approach I enjoyed working with the sales staff. I found the atmosphere to be very relaxing. I was greeted by a friendly receptionist. The features of the vehi I enjoyed working with the sales staff. I found the atmosphere to be very relaxing. I was greeted by a friendly receptionist. The features of the vehicle I viewed was explained very clearly. The price was spot on. More
Best yet BMW of Cape Cod kept popping up in my searches for a new (used) car so i decided to give them a try. All 3 of the cars i was interested in were pulled BMW of Cape Cod kept popping up in my searches for a new (used) car so i decided to give them a try. All 3 of the cars i was interested in were pulled up and waiting for me after my nearly 2 hour drive. Ben took the time to explain the different configurations, options and packages on the cars and was pressure-free. The overall process was quick and painless, they even registered the car for me else i waited. Overall grade is an A-. A complimentary key chain would have been nice but overall i am very happy. More