BMW of Cape Cod, A Premier Company
Hyannis, MA
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Great experience Nick, James and the crew are great!!! They make the experience of buying a car a breeze. I was in and out in no time. Nick, James and the crew are great!!! They make the experience of buying a car a breeze. I was in and out in no time. More
Quick, helpful, responsive team Joe was excellent. He worked with us to get the best configuration to meet our needs and then expedite the ordering and delivery. He as good at keep Joe was excellent. He worked with us to get the best configuration to meet our needs and then expedite the ordering and delivery. He as good at keeping us informed along the way. When the vehicle arrived, Brandon was great at walking us through all the features, showing us how to use each. Richard was great on the paper side, making the process easy and understandable. More
A visit to BMW Cape Cod The showroom was bright, spacious and very clean. The members of the staff were very helpful, curteous and efficient conducting business. I found t The showroom was bright, spacious and very clean. The members of the staff were very helpful, curteous and efficient conducting business. I found the process of buying and trading my car quite smooth and expedious More
Fantastic service! Everyone was terrific and knowledgeable . All were patient and could not have been nicer! Ben and Brandon were very up to par on questions that I Everyone was terrific and knowledgeable . All were patient and could not have been nicer! Ben and Brandon were very up to par on questions that I had and provided answers! Richard knows his job inside out! This was my 5th purchase from this dealership. I would not go any where else! More
The way buying a car should be This is my fourth bmw from this dealership and I wouldn’t buy one anywhere else. James is the best sales associate you will find at any dealership. H This is my fourth bmw from this dealership and I wouldn’t buy one anywhere else. James is the best sales associate you will find at any dealership. His patience and expertise is evident and it is always a pleasure dealing with a real professional. Other staff include Paul, the technical wizard, who can explain everything about your car, and Richard who makes the paperwork move smoothly. Unlike other dealerships where the finance guy will try to hard sell you on all sort of add-ons, there is none of that nonsense here. Richard will let you know what’s available and if you ask he will explain the options but there is none of the usual high pressure. It is really a testament to the management that so many totally professional people have been brought together and kept together in a business not always known for integrity and professionalism. More
Their service The people that I talked to about how the car functions were amazing because they new what I did and didn't know about the car, explained it plain and The people that I talked to about how the car functions were amazing because they new what I did and didn't know about the car, explained it plain and simple for my understanding and even making a few jokes while doing it. Their people are so friendly and nice I couldn't help but smile. They can easily get what you want and make it as fun of an experience as possible, they are so far that I know the best people I would recommend to. More
Thank you We walked into the dealership to check out a used X1 we saw online and we were lucky enough to get hooked up with Ben. Ben was extremely knowledgeable We walked into the dealership to check out a used X1 we saw online and we were lucky enough to get hooked up with Ben. Ben was extremely knowledgeable, patient with our questions and 100% available for us. We left the dealership to look at some other cars but came back a few days later to check out other cars with Ben’s assistance before landing on our purchase. Our transaction was smooth and felt for like a partnership versus any hard sale. We are quite satisfied with our vehicle and the experience overall. More
Experience with Ben Ben was awesome! Best experience buying a BMW yet. This is now my 5th BMW. Ben was very good at putting me in the perfect car! Ben was awesome! Best experience buying a BMW yet. This is now my 5th BMW. Ben was very good at putting me in the perfect car! More
I purchased an awesome 2019 BMW X5 When I began my search for a new car, it was between a Volvo XC90, Audi Q7 and BMW X5. Ultimately I went with the BMW X5 and I am so happy I did. Fr When I began my search for a new car, it was between a Volvo XC90, Audi Q7 and BMW X5. Ultimately I went with the BMW X5 and I am so happy I did. From the moment I first walked into the dealership, Tim (Muldoon) was so friendly and welcoming. My business partner recently purchased a 2019 X3 and she recommended I speak with Tim. As it was a very big purchase for me and I was very nervous and unsure and made a few visits to the dealership. Each time, Tim was very patient with me (and my son who seems to know it all and thought this was his purchase... haha - oh and rambunctious Bailey the dog) and was very helpful with explaining all of my options and searched high and low for the vehicle that would meet all of my needs and wants, until he finally found 'the one!' And shortly into the process, I had the pleasure of also working with Darren!! He was the one who took me (and my son) out for a test drive, and then ultimately spent as much time as I needed with me (which was a lot!) going over the vehicle, making sure he showed me and I learned and understood all of it's many features. He was so patient, knowledgeable and kind and made sure I could come back as many times as necessary to ensure I learn about all of the car's wonderful features! And not to forget Richard, who made the finance process seamless! He was very polite, friendly, kind and helpful and made sure I new all of the products BMW offers! BMW of Cape Cod is lucky to have these men on their team! What began as a daunting purchase experience for me, turned into a fun and exciting one!! I will absolutely recommend BMW of Cape Cod as well as Tim and Darren!!! Thank you so very much Gentlemen!!! Sincerely, Michelle, Tyler and Bailey!!! More
Great experience and will continue to come back! This is the fourth car we have purchased from James Carbonell. We have had nothing but exceptional service from James and the staff at BMW of Cape C This is the fourth car we have purchased from James Carbonell. We have had nothing but exceptional service from James and the staff at BMW of Cape Cod. More