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BMW of Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.7
1,314 Reviews
Call Dealership (508) 815-5500
View Awards

500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,314 reviews

February 26, 2023

The only problem I had was setting up service appt online. I never received confirmation and had to call to schedule . Everything else was fine. More

by ANNAP100
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Feb 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that you had some difficulty with our online scheduling. We will certainly share this review with our team and hopefully, it will improve. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 24, 2023

I highly recommend BMW of Cape Cod. Their service department does thorough work and they came in under the price they gave me to do the work to my car. They are a friendly staff as well More

by Jondore512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 26, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 20, 2023

Exceptional service! Everything was completed on time and at the price originally quoted! Definitely will be serving here again! More

by Amerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher, Charley Claffey, Madison Mascarelli
Report | Print
Feb 21, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 18, 2023

$570 to replace a cracked plastic tail light is incredibly high. Unlikely that I’ll by a BMW again. More

by doug
Recommend Dealer
No
Employees Worked With
Madison Mascarelli
Report | Print
Feb 22, 2023 -

BMW of Cape Cod, A Premier Company responded

Doug, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 18, 2023

Richard and James were stand out amazing - helpful and so wonderful. I will be highly recommending BMW cape cod because of Richard and James! So thankful for their help!! More

by jessicaelizabethnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Carbonell, Richard Harrington
Report | Print
Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you, Jessica! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard and James met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Alex Robbins - Sales Manager arobbins@drivepremier.com

February 17, 2023

Courteous dependable accommodating comfortable environment, easy in and out, car wash thorough, service excellent. Sales excellent More

by MARGARET.NOWAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Report | Print
Feb 19, 2023 -

BMW of Cape Cod, A Premier Company responded

Margaret, Thank you so much for your excellent review! We are so glad that Maeve had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 15, 2023

Great experience with entire process. Staff were attentive, responsive and detail oriented. Highly recommend. Thanks. More

by avvorce
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Bela Rua, Chris Spence, Aurthur Joyce
Report | Print
Feb 16, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! Tim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Alex Robbins - Sales Manager arobbins@drivepremier.com

February 15, 2023

Friendly, professional, efficient and courtesy demonstrated by Charley! I blew a run flat coming over the bridge from Albany NY. The team got me in and out in an hour! More

by JIMPRS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Charley here at BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 14, 2023

Speedy check-in, friendly, helpful staff, comfortable waiting area. Service went much more quickly than I expected. More

by MWCROWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
Feb 14, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Myles Leavitt - Service Manager mleavitt@drivepremier.com

February 14, 2023

Service was great car was ready when promised with all work done with complete satisfaction More

by Brianmcgowan1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leavitt , Maeve Maher
Report | Print
Feb 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for choosing BMW of Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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