BMW of Camarillo

I accompanied my son on his BMW Welt Euro Delivery and ultimate delivery at Steve Thomas BMW on his 'sweet' M3. It was arranged and coordinated by Ryan Amico; whom I met when we picked up the M3 (yesterda ultimate delivery at Steve Thomas BMW on his 'sweet' M3. It was arranged and coordinated by Ryan Amico; whom I met when we picked up the M3 (yesterday) at the dealership after it's ocean journey. I wasn't involved w/ the actual sales portion but I tell you from son's accounting and meeting Ryan that he is a 'stand-up' guy and a pleasure to do business with. If I was in the market for a BMW I would not hesitate doing business w/ Ryan. Thanks Ryan for making Terry's experience a great one. More

No loaners even though if you buy a car from them you are promised to be given a loaner when you service the car. Shuttle service works 7am - 12:30pm. The cars are usually done after 4pm. Service area has promised to be given a loaner when you service the car. Shuttle service works 7am - 12:30pm. The cars are usually done after 4pm. Service area has a coffee machine - customer has to pay for coffee if he wants a cup. There are two cramped couches in the service area: waiting for your car to be done sitting on those couches will be a pain. On top of the no free coffee, there are no snacks. Service writers behave as if they are doing you a favor taking your car in for service. They find many reasons not to do things: they wouldn't replace the high pressure fuel pump before the official recall was issued by the BMW, even though, at the time, the problem was well known and BMW recommended the replacement. Thus, while the buying from Steve Thomas can be a great experience, servicing your car there makes you feel as if you bought a Kia and not the ultimate driving machine. More

I have awarded this rating simply because of the excellent and swift response I received during the purchase of a new BMW. Chris Knutson listened to what I was looking for, then found it and provid excellent and swift response I received during the purchase of a new BMW. Chris Knutson listened to what I was looking for, then found it and provided me with an up front, no bones, totally honest deal. His professonalism knowledge and honesty made my experience an easy one to remember. Kudo's to Chris Knutson at Steve Thomas BMW. Sincerely, David Havriliak Proud owner of a 2011, 335i coupe More

Hands down the best car buying experience I have ever had. Ryan was extremely helpful in answering all my questions and giving me several options to consider, pointing out the pros and cons of each. At n had. Ryan was extremely helpful in answering all my questions and giving me several options to consider, pointing out the pros and cons of each. At no point did I feel that I was being "sold." Ryan kept me entertained, informed, and worked to help me relax and laugh through what many people call one of the most stressful experiences they have to endure.... This was not stressful- it was fun! And very efficient! I was in an out in about 2 hours. The level of knowledge and service was the best I had found after visiting several dealerships. I felt like I got a very reasonable price and my comfort level with the transaction was so high- I ha not am ounce of buyer's remorse the next day. This dealership is 60 miles from my house and I will take my car there to be serviced, etc. beause everyone I encountered at Steve Thomas was very friendly and helpful and I'm confident the service will extend to their service department as well. Highly recommend! More

Where do I start.. After contacting several BMW Where do I start.. After contacting several BMW dealerships, Steve Thomas BMW was the only dealership that had everything right. Without making me Where do I start.. After contacting several BMW dealerships, Steve Thomas BMW was the only dealership that had everything right. Without making me drive down to the dealership they were able to give me reliable quotes and frequent status updates as they certified the pre-owned vehicle that I was interested in. Alongside the updates, they also provided a detailed report during the financing process of exactly what steps were completed when the certification was done. All in all, I was in and out of the dealership in one and a half hours. I don't think that's ever happened in my lifetime. Ryan Amico was able to beat every quote that any BMW dealership in the San Fernando Valley provided me without having to haggle. I highly recommend him as a sales manager as he doesn't play games and gets strictly to the point. Adam Feldman was very thorough during the financing process and answered all my questions regarding payment, fees, and upgraded maintenance plans. Without a doubt he's very knowledge and has done this more than once :) Overall, every employee was friendly and courteous, and also kept my attention with great conversation during some of the downtime. I couldn't have asked for a better experience while purchasing my first BMW 335i. Thanks Steve Thomas BMW! More

From start to finish Steve Thomas BMW exceeded my expectations of a "dealership." I've been to many over the years and this didn't feel like one. It was like entering a family home. I felt wanted and expectations of a "dealership." I've been to many over the years and this didn't feel like one. It was like entering a family home. I felt wanted and never pressured into anything. I was never left with unanswered questions and I'm still in awe over the whole experience. Steve Thomas BMW is 50 miles from my home and I have plenty of other BMW dealerships in my area but I will make that extra trip knowing I will be well taken care of. Don't take it from me! Give them a call and you'll know immediately why I highly recommend them! More

Hands down the best dealer I've ever bought a car from (or interacted with for that matter). Ryan Amico was more than helpful, listened to my concerns/questions, and found a way for us to work together - (or interacted with for that matter). Ryan Amico was more than helpful, listened to my concerns/questions, and found a way for us to work together - the result: I drove away in a new BMW when I only had planned to visit. I will continue to go to Ryan/Steve Thomas in the future for all my BMW needs. I doubt you'll find a better dealer out there regardless of location - and I've lived in Boston, New York, Los Angeles. 10 thumbs up for these guys. More

super friendly ryan is awesome...even though the car had super friendly ryan is awesome...even though the car had alittle problem, (its not their faults) and they didnt prepare the activation code for navi super friendly ryan is awesome...even though the car had alittle problem, (its not their faults) and they didnt prepare the activation code for navi...ryan kept coming to check me...and he took care of me while i was waiting. signing process was super fast. we already made a deal through email so only thing i had to do was to sign a buch of papers. Even though steve thomas BMW was 2 hours distance from my house it was fantastic experience...no hassle...no negotiate strongly recommended More

When I started the search for my 2011 Mineral White M3, I visited many dealers around the Northern California bay area; they all gave me prices way more than I wanted to pay. I found Ryan Amico and Steve Tho visited many dealers around the Northern California bay area; they all gave me prices way more than I wanted to pay. I found Ryan Amico and Steve Thomas BMW online on a BMW Forum. I asked him how much it would be to order my car and he gave me a great price, way lower than any of the dealerships around me without any haggling or bargaining at all. He suggested what was the best bang for the buck, ways I could save by getting packages instead of individual items, and never tried to upsell me on anything. I ordered everything over the internet and by phone and never actually met Ryan or stepped fun into the dealership until 2 months later when I came to pick up the car. When the holiday incentive offers came into effect, Ryan emailed me to notify me that my car was going to be cheaper! Finally when the car arrived fresh from Germany, I couldn't pick up the car right away and Ryan was very accommodating about holding onto it for me until I could come down to Southern California where Steve Thomas BMW is. The paper work, financing, small text was standard. Everyone at the dealership was nice. I had a great experience purchasing my car from Ryan at Steve Thomas. More