BMW of Buena Park - Service Center

The service staff was amazing! Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me ot Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me otherwise. Very thorough and courteous during the entire experience, with the added cherry on top being arranging for an Uber/Lyft at no charge. More

I was far away from home (Bay Area) when my x7 with 11k miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bm miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bmw service center. The folks were very receptive of my concern and took the car in for service. They reported in less than 3 hours that the fault code was isolated to some emissions sensor and the car is drivable giving me peace of mind. More

very good service SCOTT Service Consultant Did a good service and good helper i'm happy service and good helper i'm happy More

Excellent service by Chris Carillo. Over the past 2.5 years he has professionally handle all my needs Over the past 2.5 years he has professionally handle all my needs More

Excellent service and turnaround time. Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was gi Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was given the same car for a loaner, fully charged and clean. More

I received excellent service from Brandon. Thank you for your great service and I will be back for future services. Thank you for your great service and I will be back for future services. More

My Advisor, Mr Carillo was kind, patient, and very personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! More

My service consultant Scott was very responsive, friendly and knowledgeable. The service team provided excellent service. and knowledgeable. The service team provided excellent service. More

I have been buying cars and getting my car serviced at this dealership for about 12 years, but I am not used to this new place, so I am still going there. What I would like more is to give regular custome this dealership for about 12 years, but I am not used to this new place, so I am still going there. What I would like more is to give regular customers a bigger discount on repair costs. Mr. Brandon Um was the first service man I met today, and he was friendly and helpful. Thank you, More

The service advisor walked me through everything that they were going to do to my car and even send me a video of the vehicle inspection. The vehicle was washed and ready for pickup earlier than expected they were going to do to my car and even send me a video of the vehicle inspection. The vehicle was washed and ready for pickup earlier than expected. More