Back

BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

Sort by
November 13, 2023

It took 3 hours for the oil change. I was surprised it took this long for an oil change. My appointment was at 8 a.m., and I showed up at 7:40 a.m., and I didn't see too many cars while More

by maputo27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Doe
Nov 16, 2023 -

BMW of Buena Park responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

November 10, 2023

Amazing service, they gave me a list of what repairs my car needs. the people there are very nice!! will back here soon!!! More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 13, 2023 -

BMW of Buena Park responded

Hello, we are pleased to hear you had such a positive experience with us, Jay! Feel free to stop by if you ever need any more help.

November 09, 2023

When I request the service, the response fast and finish the work quickly. when i pickup the car, the service is nice and quick too. More

by morny_lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER CARRILLO
Nov 12, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 13, 2023 -

morny_lin responded

nice service

November 07, 2023

The dudes at the dealer were super cool and quick too! Even when i left they were still answering my questions. More

by davidorduna123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
Nov 10, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 06, 2023

Very quickly, and adviser chris (buena park BMW) always being nice,and correct perfect service. More

by olivejuice818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (buena park BMW)
Nov 08, 2023 -

BMW of Buena Park responded

Hi, your wonderful feedback and rating mean a lot to us. Drive safe, and we'll see you on the road.

November 05, 2023

David Castillo was very friendly and he helped me with the problem on my car,he explained everything in detail More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David castillo
Nov 07, 2023 -

BMW of Buena Park responded

Hi Sammy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2023

Daniel, my service rider was awesome. Checked everything in my car even if I didn’t know about great service. More

by idragon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Nov 07, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 01, 2023

Service staff are always very courteous and professional. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. More

by tony-kulassia
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzales
Nov 03, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Friendly and thorough had a 9am appointment for oil change took over 2 hours s but everyone nice More

by Mjwilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 03, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 01, 2023

I went in for a tire check due to constant fluctuation in the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warran More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Nov 03, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

...
8
...