BMW of Buena Park - Service Center
Buena Park, CA
562 Reviews of BMW of Buena Park - Service Center
It took 3 hours for the oil change. I was surprised it took this long for an oil change. My appointment was at 8 a.m., and I showed up at 7:40 a.m., and I didn't see too many cars while I was surprised it took this long for an oil change. My appointment was at 8 a.m., and I showed up at 7:40 a.m., and I didn't see too many cars while I was waiting for the service technician to show up. My car wasn't ready until 11:12 a.m. I requested to reset the code because of the LED lightbulbs that I replaced. When I picked up my car, I saw the warning light was still showing up. I asked him if he got a chance to tell the technician to put a code in. And he just made some confusing excuses that didn't make sense to understand. Bottom line: He forgot about it. The only reason I gave it three stars was because the staff were friendly and the dealer was pretty clean. I do not need to mention the name of the service technician; it's unnecessary. More
Service staff are always very courteous and professional. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. More
I went in for a tire check due to constant fluctuation in the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warran the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warranty. Got it done in a few hours. More