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BMW of Buena Park - Service Center

Buena Park, CA

4.6
570 Reviews

570 Reviews of BMW of Buena Park - Service Center

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January 25, 2024

Very accommodating. It gives you the feeling of comfort when you enter the facility the atmosphere is relaxing. More

by Marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Jan 29, 2024 -

BMW of Buena Park responded

Hi Marlon, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 17, 2024

Professional and upfront pricing. Video of works very useful. Advisor is up to date with work ti be done. Dealership is very organized. More

by martinrosario1969@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 19, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2024

Brandon was super helpful and answered all my questions. I will be sure to ask for him next time. More

by vianca romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 16, 2024 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

It has always been an easy day working with Chris in the Service Department. Promises kept! More

by cerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Dec 18, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi Danny, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

The advisor Brandon understood my concern and he took cake of everything I needed in time. More

by Brokerfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

Christopher Carrillo provides outstanding service Diagnostics Video very useful Quote texts could be refined 15ha? More

by Chelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi Chelva, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

Andrew gave a great customer service and I am very satisfied with my Car performance. I will always comeback to Buena Park BMW car service. More

by Aguila.pepe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 12, 2023 -

BMW of Buena Park responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Feel free to stop by if you ever need any more help.

December 08, 2023

The service appointment was disappointing. The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two ho More

by kevinyu600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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Dec 12, 2023 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 01, 2023

Always friendly and professional. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. More

by desiree.coleman1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson
Report | Print
Dec 04, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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