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BMW of Buena Park - Service Center

Buena Park, CA

4.6
569 Reviews

569 Reviews of BMW of Buena Park - Service Center

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March 14, 2009

#1 worst ever BMW dealer. Bought my 2007 530i from them in 2007. In 2008 I brought my car in for service and it's like they don't want me to come. Service advisor was rude. Work performed was not done righ More

by linkingit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
January 10, 2008

Yes i called the number on the paper stapled to my receipt and i was supposed to talk to the service manager name brock, but instead i talk to a lady who was his assistant, i have her name written on More

by brinabrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
December 28, 2007

I have had worst experiences at this dealer. Took so many times to fix things right or not even fix it. Recently, I had my car M3 in for service; a mechanic told that my drive shaft coupler is cracked and it More

by trism3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vickie Guthery
December 27, 2007

I have had worst experiences there. Never got it right in the first time or should I say 'they don't want to fix it even if my car is still under CPO warranty'. I had one of their mechanics told me and writt More

by trism3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vickie Guthery
July 28, 2007

This is a review and comments on the service quote given us today at your Shelly BMW in Buena Park. The charges made was a BIG RIP-OFF. We were asked to pay a whoomping $603.00!!!!!!!!!!!!!!!!!!!!!!!!!! More

by perlav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 02, 2006

I am taking Shelly BMW to small claims court. I was almost in an accident because my powersteering fluid leeked out after Shelly BMW worked on my car. Then Shelly BMW replaced my clutch, flywheel, and More

by daviduhley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David
June 23, 2004

Took my car in for a routine 15K mile oil change. When I <br>Took my car in for a routine 15K mile oil change. When I picked up the car, I found out that my passenger side rear view mirror stopped working More

by GermanToy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
April 22, 2004

Went in to have my OEM alarm installed...install took 1.5 hours total...the car was in the "out" lane for 20 mins until i went to the cashier and demanded my damn keys...waited another 10 mins for the servic More

by myungpark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Gunter
February 06, 2004

BEWARE OF SHELLY IF YOU HAVE A ///M CAR!!!!!I bought my 01 S54 M Roadster from SHELLY, the guy we bought the car from was a family friend and after he left SHELLY ive had nothing but bad service from here. More

by S54Mpower
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
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