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BMW of Buena Park - Service Center

Buena Park, CA

4.6
565 Reviews

565 Reviews of BMW of Buena Park - Service Center

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February 08, 2019

$130,969.10 CASH DEAL FAILED THANKS TO MGR: Uday Singh. SALES MANAGER: Uday Singh, shows signs that he has no business being a manager, nor should he be working with customer or people in general as far as More

by Demon Shadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager: Uday Singh. (RUDE AND NASTY PERSON) PEOPLE BEWARE! BMW AUTONATION
July 15, 2018

Shelly BMW has been sold to AutoNation This afternoon, I had a question concerning my 2015 BMW 328d and my warranty documentation and then asked for a copy of my warranty documents. The ge More

by SteveS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria, Mike Rich
May 16, 2018

Carlos Gonzalez in Service Dept. I have taken my X3 on several occasions for my regular service and services due to minor repairs. Carlos is so stellar at customer service, he is an a More

by RebeccaB.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
February 28, 2018

Israel in Service Israel is very knowledgeable and helpful when it comes to servicing my car. He is very precise with his work and makes you feel like a friend at the s More

by mackkkkkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
February 27, 2018

Great service One of the best service advisors goes to Israel Garcia at Shelly bmw due to his prompt responses and updates thank you for all your care More

by DirtyFochozero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
February 23, 2018

Best Service Advisor Israel Garcia is hands down the best service advisor I have ever delt with. I have owned a number of different luxury brand cars and I have never rece More

by CHAD W DELASANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
February 19, 2018

Great Service Greatest service advisor I’ve ever come upon. Israel told me what I needed and what he would recommend. He didn’t give me any additional and unnecessa More

by Kenkenyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Garcia
February 06, 2018

I'm always disappointed by this Dealership. I think this dealership has good people, but is badly run. I have gone more than seven times to them for service, maintenance and recall work, and for More

by wfojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Choi
April 02, 2016

you will be sorry !!!! Don't get caught up with these people!!! The cars are gorgeous but if anything goes wrong you will pay outrageous prices!! They will quote you one More

by Bwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
carlos---very polite
July 15, 2015

Thief! If you would like to get robbed and in trouble If your vehicle is under warranty, it might not hurt you; otherwise, you would get robbed on everything such car loaner, services, or repair. Wouldn't More

by Hate Shelly BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Parez, Ruby Valencia
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