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BMW of Buena Park - Service Center

Buena Park, CA

4.6
566 Reviews

566 Reviews of BMW of Buena Park - Service Center

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October 08, 2021

Great service advisor, Tony, who stepped up to help out-of-town visitor to the area with an emergency situation on a very short notice and short time to complete the job! I called multiple dealers who More

by pspark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony (Jose) Perez
Oct 11, 2021 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

My Service Advisor Wasem Alrabadi was great. He went out of his way to make sure my concerns about the repair issues were addressed. More

by a10b10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasem, Alrabadi
Oct 09, 2021 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! We look forward to your next visit! Take care!

October 02, 2021

Disappointed In the service that was provided on my bmw 2015 5 series at Buena Park. I got home and it indicated to me my car is low on washer fluid as if some one forgot to fill it up. I was the first per More

by Jessy258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 05, 2021 -

BMW of Buena Park responded

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (714) 598-3738 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you.

October 02, 2021

Great customer service . Always answered questions with a quick reply . Would recommend to family and friends . More

by D.lopez562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Barrera
Oct 05, 2021 -

BMW of Buena Park responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future. Until the next time we meet, take care!

October 01, 2021

Scott is an awesome service guy. Thanks for takin care of me and my car More

by Cmiller0716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 05, 2021 -

BMW of Buena Park responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 01, 2021

Explained everything easily, easy to get ahold of my service representative, took time to take care of my car and ensure top quality service More

by amanda_ochs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Bjern
Oct 05, 2021 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2021

I have been coming to the Buena Park location for 5 years and every time is always a great experience. The advisors are attentive and the service is outstanding. More

by S$opfie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Torres
Sep 29, 2021 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2021

Scott is great, he always gives me fantastic service hence i will continue to bring my vehicle here for any future service i might need. More

by John
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 29, 2021 -

BMW of Buena Park responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2021

Ms. Linda Torres,is very professional,polite & have a great personality. She treat her customers,like they're a family member. She always have a smile on her face,& always appear,to be excited to see More

by LYDIA WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms.Linda Torres
Sep 27, 2021 -

LYDIA WILLIAMS responded

Yes,this is my rating@

September 27, 2021

I have brought my car here a few times for different services and have never had a bad experience. More

by Bo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Linda, Wesam
Sep 29, 2021 -

BMW of Buena Park responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Buena Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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