Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

Sort by
February 05, 2024

Scott is awesome! always helpful. always takes car of our vehicles! Highly recommend Buena Park Service. More

by alex.apexconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott book
Report | Print
Feb 08, 2024 -

BMW of Buena Park responded

Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2024

Service Advisor failed to communicate to his technician that caused the problem unsolved. Quality Control of work performed was very poor. More

by emurtidjaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Corona
Report | Print
Feb 03, 2024 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 598-3738 to discuss what we can do to help.

January 25, 2024

Very accommodating. It gives you the feeling of comfort when you enter the facility the atmosphere is relaxing. More

by Marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Report | Print
Jan 29, 2024 -

BMW of Buena Park responded

Hi Marlon, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 17, 2024

Professional and upfront pricing. Video of works very useful. Advisor is up to date with work ti be done. Dealership is very organized. More

by martinrosario1969@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 19, 2024 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2024

Brandon was super helpful and answered all my questions. I will be sure to ask for him next time. More

by vianca romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 16, 2024 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

It has always been an easy day working with Chris in the Service Department. Promises kept! More

by cerdmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Dec 18, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2023

Christopher Carrillo provides outstanding service Diagnostics Video very useful Quote texts could be refined 15ha? More

by Chelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi Chelva, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi Danny, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

The advisor Brandon understood my concern and he took cake of everything I needed in time. More

by Brokerfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Report | Print
Dec 13, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 09, 2023

Andrew gave a great customer service and I am very satisfied with my Car performance. I will always comeback to Buena Park BMW car service. More

by Aguila.pepe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Dec 12, 2023 -

BMW of Buena Park responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Feel free to stop by if you ever need any more help.

1
...
4
5
6
...
57