Back

BMW of Buena Park - Service Center

Buena Park, CA

4.6
567 Reviews

567 Reviews of BMW of Buena Park - Service Center

Sort by
December 02, 2021

All of the staff was super professional and helpful. Everything that was needed for my car was thoroughly explained to me, and various price packages were explained with no additional pressure to go for More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was was Bjorn. He was excellent. 10/10, Sydney Thorp
Dec 06, 2021 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

November 22, 2021

Thank you to Juan Carlos who took care of my tire needs. He reviewed my driving style and recommended the perfect tires for me.. plus a $70 rebate from the manufacturer! More

by Lizward2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Nov 25, 2021 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at BMW of Buena Park! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2021

Service writer was courteous and informed me of all work that would be done. Dealership provided a comprehensive health check on my BMW including a paper and video copy. Car was ready when promised and clea More

by Osmersm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Nov 25, 2021 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 18, 2021

They ask if you need a shuttle when booking the service appointment, but they don’t have shuttle service when you show up. Service advisor (Linda) not very friendly and if you don’t purchase any extra serv More

by Labib.peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda
Nov 22, 2021 -

BMW of Buena Park responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 17, 2021

I appreciated for kindly support whenever I visited.I I appreciated for kindly support whenever I visited. I always satisfied all of your service. More

by Seung Won Ha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gonzalez, Juan, Sydney Thorp
Nov 21, 2021 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Appointment on time. Everything was good and detail. I always will bring my cars to get service , no questions asked. More

by RealChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo, Sydney Thorp
Nov 17, 2021 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 11, 2021

My experience with my service adviser Linda, has always been attentive, helpful, and friendly. Always a pleasant experience! More

by rudyreyesrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Service advisor
Nov 14, 2021 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

I had stuff missing from by vehicle service adviser Lind was grate but my important documents registration and title and insurance bag was missing also the owners Manuel was not there. More

by Bhavesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julia, Sydney Thorp
Nov 14, 2021 -

BMW of Buena Park responded

Hi Bhavesh, we appreciate you taking the time to respond. The staff at BMW of Buena Park take our reviews very seriously. Please call our General Manager at (714) 598-3738 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 08, 2021

Great service with great communication. They were able to resolve all my issues on my vehicle in a timely manner. Juan Carlos was great at listening and addressing all my issuess. More

by kid-a-b-c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Nov 10, 2021 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 06, 2021

I worked with Fabian and he was super helpful and answered all of my questions. More

by emld9001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fabian
Nov 08, 2021 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
49
...