BMW of Buena Park - Service Center

Excellent service friendly staff. Mr Jose from customer service took care of me very good. service took care of me very good. More

Very helpful customer service. Mr. Wesam is very nice and welcome to me, thank you welcome to me, thank you More

Very friendly and professional.Great prices and the Very friendly and professional. Great prices and the service department team was very helpful and accommodating Very friendly and professional. Great prices and the service department team was very helpful and accommodating More

Service and parts department are excellent. Love the facility with the chillin waiting area. For sure will be going back for more services. Thanks Thomas and Scott! facility with the chillin waiting area. For sure will be going back for more services. Thanks Thomas and Scott! More

Took my car in for an ECU update recall and for a coolant issue we've been having. Scott took care of us, kept us up-to-date on the status of the car and answered our questions about what the warranty covere issue we've been having. Scott took care of us, kept us up-to-date on the status of the car and answered our questions about what the warranty covered and what we we were responsible for. Very pleased! More

The problem I took the car in for didn't get fixed, so I have to go back. The Lyft service provided was poor, couldn't locate my home and the driver drove way too fast. that's not a BMW problem but they m have to go back. The Lyft service provided was poor, couldn't locate my home and the driver drove way too fast. that's not a BMW problem but they may want to explore other options for clients. More

My vehicle was properly serviced and the staff was courteous and professional. It was my time servicing the car for an oil change and fluids. I brought my car in at 10 am and it was not ready until courteous and professional. It was my time servicing the car for an oil change and fluids. I brought my car in at 10 am and it was not ready until 5 pm. However, I do understand how short staffed everyone has been due to Covid so this is not a timing complaint. Since I live in Walnut, I requested a loaner vehicle in advance. I did not get one. When I picked up my car, it was not courtesy washed. We have a Lexus and are always given a courtesy car and car wash. I would expect both from a luxury dealer. More

I got great customer service and all the agents were super helpful and cordial pleased super helpful and cordial pleased More

I’ve been coming to this dealer for service for 7 years. The service advisors are all very helpful and they do take good care of the car while it’s getting serviced. The service advisors are all very helpful and they do take good care of the car while it’s getting serviced. More

Chris Carillo provide me with world class customer service and answered all my questions about the service service and answered all my questions about the service More