Back

BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

Sort by
February 21, 2022

Joshua Deason is an amazing guy, he is very helpful and he goes above and beyond to help me during my vehicle in service. He is awsome. More

by hotnone002
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Deason
Feb 22, 2022 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 18, 2022

Best service staff members. Christopher who was helping me, he was very kind and gave me fully satisfied instruction on all my questions. I would strongly recommend this dealer. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher.
Feb 22, 2022 -

BMW of Buena Park responded

Hello Christine, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2022

I appreciate I was able to drop my car off and got a call as soon as it was received. More

by andrew.costello2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 19, 2022 -

BMW of Buena Park responded

I appreciate I was able to drop my car off and got a call

February 14, 2022

Scott is a great service representative he goes above and beyond to ensure the customer understands the needs of your vehicle More

by Kdpruter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott book
Feb 17, 2022 -

BMW of Buena Park responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2022

Chris Carrillo in the service department is an absolute pleasure to work with. Up front and honest from the start. Look forward to working with Chris again. More

by Alecjameson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Feb 17, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

excellent service and timely manner. I was explained the repair process and time. I would highly anybody to talk to Scott for BMW services.... More

by Kevin P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 14, 2022 -

BMW of Buena Park responded

Hi Kevin, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2022

Scott and his team were extremely helpful and made sure to update me any chance they had More

by jgltna10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 14, 2022 -

BMW of Buena Park responded

Hi, thank you so much for your positive comments about BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

This place has great service Christopher was Very helpful will Definitely recommend this dealership always More

by Gomez1967ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
Feb 07, 2022 -

BMW of Buena Park responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 03, 2022

They first called me that repair cost 2700 dollars. 1 month later santa d the actual payment issue I’d different and we will give you discount. So I was asked to pay 5800 as the 2700 dollar paper for as More

by Kanwal30in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony, but he quit, that’s why they charge me too he whole day thing
Feb 09, 2022 -

BMW of Buena Park responded

Hi, thank you for taking the time to leave us feedback. When you have an opportunity, please reach out to us at (714) 598-3738 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Take care!

January 30, 2022

I had a disappointing experience last year, but my attitude towards the service center has been totally reversed thanks to help from Chris and Tim. Thanks and I will return More

by billstirton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Tim
Feb 03, 2022 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

...
44
...