BMW of Buena Park - Service Center

Juan was a fantastic service advisor. Service was very quick and professional. Would definitely come back. Service was very quick and professional. Would definitely come back. More

I had a flat tire. The dealership had the replacement in stock, quickly replaced it and has me back on the road. Excellent service The dealership had the replacement in stock, quickly replaced it and has me back on the road. Excellent service More

The service was amazing. From the time i made the appointment for service to the time i get to the shop. The staff greated me right away and entertained me when i got there. From the time i made the appointment for service to the time i get to the shop. The staff greated me right away and entertained me when i got there. The service advisor that helped me explained the process and he answered all my questions. Will definitelt be referring people at this location and will be going back for all my services. More

Juan Carlos was my service rep and he did an outstanding job in setting up the 40K miles service for my BMW X5. He explained my options and the service I needed under my service warranty agreement. Juan job in setting up the 40K miles service for my BMW X5. He explained my options and the service I needed under my service warranty agreement. Juan saw that my vehicle had the digital key card available and asked if I received it at the time of purchase back in July 2021. I said I did not so he ordered the key car and made sure that it was installed correctly so that I could operate the door locks and start engine mode. I am a former US Army Infantry Sergeant and I recognized and rewarded my men who showed outstanding achievement and attention to detail in doing a great job. Juan is such a person and he proved to me that he is an excellent team member in your organization. More

Excellent service! Have always had a great experience with the service department team, particularly Chris Carrillo goes above and beyond! Have always had a great experience with the service department team, particularly Chris Carrillo goes above and beyond! More

A complete made over with what i had known before. honesty in business, friendly and very polite team of young kids make so much differences. BMW car is state of art machine, car broke down is an unwa honesty in business, friendly and very polite team of young kids make so much differences. BMW car is state of art machine, car broke down is an unwanted thing but with a good customer- service & repair can ease out frustration. More

Fantastic experiences working with this dealership. From the purchase of my CPO 440i in December 2021 to an unexpected [warranty-covered] repair, everyone I've worked with at this dealership (Tai, Bjer From the purchase of my CPO 440i in December 2021 to an unexpected [warranty-covered] repair, everyone I've worked with at this dealership (Tai, Bjern, Veronica, Peter) has been wonderful. More

Great services! Made an appoint was easy. Very kind people working there! Will definitely come back to this location! Made an appoint was easy. Very kind people working there! Will definitely come back to this location! More

I took my vehicle in for its first service. The advisor Jose Vivian was professional and very helpful. He set my expectation and exceeded it. The advisor Jose Vivian was professional and very helpful. He set my expectation and exceeded it. More

Great Customer service! Team was accommodating and clear on my service requirements. Great job! Thanks! Team was accommodating and clear on my service requirements. Great job! Thanks! More