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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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April 04, 2022

Scott provided great service, even when he was not feeling well.. He provided a loaner and made sure that my vehicle was ready in a timely manner. More

by Al Lakhani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Book
Apr 08, 2022 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2022

I’m really pleased with the Service, advisor and technicians. I’ve been to other BMW dealerships for work on my BMW. This one is the first one that wants me through it on a form of a video from tech More

by agapechavarria2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vivian
Apr 05, 2022 -

BMW of Buena Park responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Buena Park. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

Apr 05, 2022 -

agapechavarria2 responded

Would I be able to rewrite my review. I didn’t realize that I missed spelled several words. Embarrassing for the World to see it ?

March 30, 2022

He’s amazing and makes the process really smooth he goes above and beyond for his customer and try to help as much as possible great service and they know they are Stuff More

by Jaynina555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott book
Apr 03, 2022 -

BMW of Buena Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

Chris Carrillo was my advisor and his customer service was great. I always have the best experience at BMW of Buena Park. Thank you! More

by Paolang1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Apr 02, 2022 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 28, 2022

Ian in the service department gave exceptional service and communicated with me throughout the repairs More

by Bsinnott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
Apr 02, 2022 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Scott was thorough, helpful and offered his help congenially. He was a great service adviser. More

by philjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
March 23, 2022

Services department are very friendly and very professional. Providing shutter for costumers. Working with high efficiency. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzalez
Mar 26, 2022 -

BMW of Buena Park responded

Hello Roy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

This dealers service department is one of the most untrustworthy service center I’ve ever have been too. Twice they have tried to over charge for services that were not even needed. It takes them 5 More

by Magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Mar 21, 2022 -

BMW of Buena Park responded

Hi Magic, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

Mar 21, 2022 -

Magic responded

I’m calling for the General Manager. But no name was given. Who do I ask for?

March 14, 2022

More outstanding service from Juan Carlos at BMW. Car delivered on promised date and was clean, repaired and ready to drive off. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Mar 16, 2022 -

BMW of Buena Park responded

Hello Fred, thank you for your kind review; we are happy to pass along your comments to Juan Carlos here at BMW of Buena Park! We look forward to your next visit! Take care!

March 13, 2022

They are really professional and I had really great experience. Vey kind,on time service, and I like their service More

by heeparkcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Juan
Mar 14, 2022 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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