BMW of Buena Park - Service Center

Once I got there I was a little confused on what to do and nobody approached me I had to find somebody and ask them for the person I had an appointment with. Once my service person Juan approached me he d and nobody approached me I had to find somebody and ask them for the person I had an appointment with. Once my service person Juan approached me he did apologize for the inconvenience. After all that Juan gave me an amazing customer service he was very knowledgeable and very helpful More

Good communication, courteous, quick service. They listen to the customer’s feedback in a timely manner. They listen to the customer’s feedback in a timely manner. More

Scott Book (service advisor) is great! Great customer service, very friendly, keeps you updated on the status of your vehicle, and is timely in his responses to you. The tech on the other Great customer service, very friendly, keeps you updated on the status of your vehicle, and is timely in his responses to you. The tech on the other hand, not so great. I took my car in to have three recall repairs performed and when I received my car back, four different features are not working that worked perfectly fine before I dropped it off… More

Service Advisor was very knowledgeable and patience to explain the services. Service was performed on time. explain the services. Service was performed on time. More

I have been a customer for twenty years and always receive the highest quality service. receive the highest quality service. More

Had car serviced and was given top notch service by Juan Carlos. He was very patient and explained in detail. I will continue to service my vehicle here and I strongly recommend Buena park BMW! Carlos. He was very patient and explained in detail. I will continue to service my vehicle here and I strongly recommend Buena park BMW! More

I was impressed with Liam's service and attention to details. In the process, his honesty and transparency were unmatched. I would like to thank Liam from BMW of Buena Park. He is great! details. In the process, his honesty and transparency were unmatched. I would like to thank Liam from BMW of Buena Park. He is great! More

Although the service took longer than stated, they took care of car well. However, the waiting time from service to finish was pretty awful. care of car well. However, the waiting time from service to finish was pretty awful. More

The service and attention to detail that Chris Carillo provides me every time i take my car for service is just unmatched in the industry. He was very professional, courteous and very clear and helpful o provides me every time i take my car for service is just unmatched in the industry. He was very professional, courteous and very clear and helpful on the explanations of any needed repair. More

Courteous and professional staff. Clean building. My service advisor Mr. Book was very friendly and helpful Clean building. My service advisor Mr. Book was very friendly and helpful More