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BMW of Buena Park - Service Center

Buena Park, CA

4.6
562 Reviews

562 Reviews of BMW of Buena Park - Service Center

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December 13, 2022

Great dealer and customer service but the service department is a little slow in getting you in and out . More

by clara sabbagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Report | Print
Dec 15, 2022 -

BMW of Buena Park responded

Hi Clara, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 10, 2022

Brought my X3 in for service and was assisted by Bjern who was extremely professional and explained everything to me thoroughly. Would highly recommend BMW of Buena Park. More

by fnguyen24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern
Report | Print
Dec 13, 2022 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2022

The service was great Mr. Larson with his professionalism and his advice on your auto needs make it helpful and really appreciate his great job. That’s why I switch Buena Pa More

by mariana432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Larson
Report | Print
Dec 12, 2022 -

BMW of Buena Park responded

Hello, it means so much to us that you chose our dealership! We are happy to pass along your comments to Larson here at BMW of Buena Park! Drive safe, and we'll see you on the road.

December 05, 2022

Service rep was awesome and very personable! Our car was ready within few hours! also, front desk folks were attentive to ckients! More

by ckchochoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Dec 09, 2022 -

BMW of Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2022

Chris Carrillo is absolutely hands down the best service tech I can recommend, hands down. More

by PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Dec 01, 2022 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Feel free to stop by if you ever need any more help.

November 29, 2022

Even thought I made a mistake with the schedule, the service department team, took my X3 2022 for oil change service and I was so please that I did not have to wait long. Furthermore, they set up an Ube More

by munozn41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Anthony
Report | Print
Nov 29, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 29, 2022

Mr Bjern Larson is my service advisor. He is kind and ready to assist me. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Report | Print
Nov 30, 2022 -

BMW of Buena Park responded

Hi Lulu, thank you for your kind review; we are happy to pass along your comments to Bjern here at BMW of Buena Park! Feel free to stop by if you ever need any more help.

November 27, 2022

I always have a great experience with the service department. Everything is so smooth, transparent, and quickly handled. I have worked with Chris Carrillo a few times, and I am always so happy to hav More

by Lisette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
Report | Print
Nov 28, 2022 -

BMW of Buena Park responded

Hi Lisette, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2022

Strongly recommend Service Dept. They are one of the best. !!! Sales Dept. ? Sucks !! Totally different compare to Service Dept. More

by jasonhsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
November 24, 2022

Great service! Jackson was awesome, helpful and fair. We will definitely continue to service our vehicles at OC BMW! More

by Jenny Alegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
Report | Print
Nov 25, 2022 -

BMW of Buena Park responded

Hello Jenny, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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